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2.3 Based on 580 reviews
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  • Customers like
    • Cash on delivery 24
    • Website 15
    • Wide array of products 14
  • Customers don't like
    • Poor customer service 90
    • Give false information 48
    • Service 31

The items I bought from you (Simply Straight Ceramic Straightening Brush Hair Straightener Fast and Easy) is not working at all (Defective). the process for returning the defective items is not useful, not complete, no helpful tips and instructions. The page is completely not working. The fill out form is not showing.No options to where I can ship back my items. the SUBMIT button is not highlighted, it only means that there is incomplete... Read more

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To LAZADA officers; baka po may problema ang mga employee nyo na nagpapackage, di nila check mabuti kung ano ang tamang inorder, kaya maraming wrong items, second time na po sa akin nangyari, first 2 unit na cellphone with wrong specs, di ko na nireklamo yung una, ngayon naulit na naman po, wrong specs n nman, nag send n po ako sa inyo ng return, meron pong reply sa akin na text messages pero di ko po maintindihan yung sinasabi na you don't need... Read more

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Fake yung GSHOCK na pinadala nyo. P3600 ang price pero yung item nyo halagang P150 sa divisoria. Gusto ko lang i-refund yung pera ko. Kaya ako umorder sa lazada para makasigurado ako na 100% authentic yung item. Kasi yung ang nakalagay sa ads nyo. Mahirap kumita ng pera,at mahirap ibalik ang tiwala.

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I need help lng po. If natry na nnyo ordering thru COD and gusto nnyo icancel ang inyong order kasi sobrang tagal na hndi pa din nadeliver but its already shipped so u cant cancel it. So u did not accept and pay for the package when it was delivered. Then ipareturn nlng to Lazada. Ok lng ba yan? Pls tell me if na try nnyo.

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Lazada Philippines - Very Upset- Maging honest naman kayo sa payment ng mga customer niyo!
1 of 5

I recieved a letter from Lazada today. Actually, a notice where it stated that I have not paid my orders last July 08, 2016. I am a regular customer of Lazada and I pay through COD. I just want to clarify things out. Why did I receive such notice letter that I haven't paid my orders last year? Well in fact, every time I have delivery from Lazada I always pay it with cash. How is that possible for me to contact the man who delivered it and... Read more

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hellow bakit yong order ko hnd pa dumating ngayon nag txt na saakin ang LBC na... your order is deliver right this day pero hangang ngayon gabi hnd parin dumadating..??

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Hi Team, This is just a short but frustrating experience that I had with Lazada recently, I bough a phone from lazada and ended up spending around 23000 Pesos on Lazada, the amount got charged and next day I got an email that It did not go through and would be reversed in next 5 days. I placed an order again and paid via hello pay this time and ended up spending the same amount of money twice, it's been already 10 days and I have not received... Read more

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Bat dami nyung wrong items na nadedeliver? hindi nyo po ba chinicheck sa website nyo?! lalo na po sa mga specification na inilagay nyo! ibang iba sa nareceived ko na product! Last order ko na ang laptop sa inyo tapos wron item parin! mga bulag ba yang checker nyo! but di nyo i-check yung product nyo before e deliver! pagkatapos naming nareceive kami pa gagawa ng paraan para mareturn yung wrong product nyo! and 2 weeks na ang nakalipas hindi... Read more

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My order came this morning around 11am, @ 1130 the toy was already spoilt. Very POOR quality, I demand a replacement ASAP.

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Cannot cancel the order! No cancellation button on the screen. I tried using the app. Still no cancel button. Please cancel my order # 378252328 it is a supplement for my mother and it did not arrive on time and I cannot pay for it. Read more

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