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Lazada Philippines - My OVER DELAYED ORDER
I ordered last march 16 2017 A car charger,Lazada shipping said April 6 to The most is April 11.MY GOSH TODAY IS APRIL 20 LUMAAN PAS NA MAHAL NA ARAW PUNYETA I WANT MY REFUND I paid when i placed the order then when i called ur customer service wala kayo masabing date...
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Lazada Philippines - Different item received from image provided
Lazada Philippines - Different item received from image provided
Delivery service is sssoooo poor. Got 2 out of my 4 orders cancelled by lazada because they cannot find my address, didnt even tried to contact me to find my exact location. Need to order again for me to get these items. Got my other item out of that 4 but way tooooooo...
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1.4
Product
I didn't like
  • Product delivered different from image given
  • Delivery service not good
  • Not following delivery timeframe
#1036582
Reply to reviews
Waited 13 days for the unit (itechi 32" tv) worth 4999k , then we track the order just to know na , nkancel nlng bgla, so much disappointed on lazada services, Porket maraming customers sinasamantala nila, they dont give enough fulfilmnts sa mga buyer online, last time...
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Lazada Philippines Shipping Service Review

#1030402
1.0
lazada,is not good product,order ako ng flat screen t.v.3 days lng wala ng boses,tpos ayaw pang tanggapin ng lbc,hanggang ngayon nka stock parn.sayang lng ang nagastos ko,wlang pakinabang.
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389234958 Review

#1029890
3.4
No verification of my order since April 1.
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As Seen On Tv Vacuum Cleaner Review

#1029102
I recieved a defective item last jan 29 2017 so i return it at the lbc samal this feb 3 and until now i did not recieve any replacement on the item that i return.
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Short Review for April 02, 2017, Other

#1028705
4.4
Lazada Philippines - Simple Review #1491127210
Lazada Philippines - Simple Review #1491127210
1 of 2
Good evening lazada i just want to ask about our address in bagong silang caloocan city why isnt available now? But In my previous order the address was ok but now its not available i need an answer thank you....
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i just want to ask if my ordered is already confirmed, because after i encoded my transaction number from my credit card.. my signal has log.. i just was to know if my order is already confirmed to avoid double deduction in my account and i need to change my order..how...
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LazadaPH

LazadaPH Hello, may we know your order number? If you have place duplicate orders, may we know the email you used in placing the order so we may double check the said orders? Juts log-...

#1034162
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Lazada Philippines - WILL NEVER BUY FORM LAZADA AGAIN!!! RUINED MY WIFE BIRTHDAY!
Hi, I recently purchased a laptop for my wife. The laptop arrived everything was working apart from the Windows 10 software so defective. April could not click on the "Settings" option so we had no choice but to send it back. This was an inconvenience for us. I...
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LazadaPH

LazadaPH Hello, we are very sorry for the experience you had. We are really sorry for what really happened. We do process refund via Voucher and Reversal. Upon checking on our system u...

1.9
I liked
  • Product price
  • Price
I didn't like
  • Delayed refunds
  • Poor customer service
Reply to reviews
I ORDERED ITECHIE LED TV (PHP10499) LAST JANUARY 3, AND WHEN I OPENED THE ITEM, IT WAS DEFECTIVE. I CALLED LAZADA FOR A RETURN AND THEY DIDN'T RESPOND IMMEDIATELY. WHEN I CALLED AGAIN THEY TOLD ME THAT MY PREVIOUS CALL WASN'T RECORDED AND I HAVE TO FILE AGAIN A CALL...
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LazadaPH

LazadaPH Hello, may we know your order number? Please do inform that once you received a Defective item, Damaged product, wrong item received, used item, items that do not fit (for App...

1.0
I liked
  • No good for this time
I didn't like
  • Defective products
  • Them taking my money and cancelling order
#1029463
Reply to reviews
Lazada Philippines - My first purchase from the infamous LAZADA
So I ordered for a portable mini weighing scale for jewelries for my mom, which she badly needed. It required an online payment, and I was trusted them enough to place an order. Just this Wednesday, they texted me saying that LEX will deliver my package. Boy, was I...
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LazadaPH

LazadaPH Hi kimann1924, please be advised that we are trying to call you several times. However, the contact number on our file keep on ringing. By the way, we already requested to exp...

Lazada Philippines - Shipping Service Review
Lazada Philippines - Shipping Service Review
Lazada Philippines - Shipping Service Review
Lazada Philippines - Shipping Service Review
Lazada Philippines - Shipping Service Review
Lazada Philippines - Shipping Service Review
Lazada Philippines - Shipping Service Review
Lazada Philippines - Shipping Service Review
I ordered a usb, with 128g capacity, but the item given to me was 65g. I want to return it.
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2.5
I liked
  • Delivery ontime
I didn't like
  • Appalling service and product quality
#1028333
Reply to reviews
The LEX delivery guy called me up while on the way to inform me that he had difficulty finding our place, so I gave him instructions as to how to get to our area. Several minutes later, he called again to inform me that he ended up even further from the place I...
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LazadaPH

LazadaPH Hi, we apologized for what happened on that. Rest assured that we will informed the higher management about this to make an investigation and to avoid it for happening again. ...

Anonymous

johnmark kailangan kuna po un order ku naun kc pag di nyo dineliver naun aalis aqu bukas

3.4
I liked
  • Range of product types
  • Most couriers are courteous
  • Quality of products
I didn't like
  • Rude courier for lex
#1027844
Reply to reviews

Contact Lazada Philippines

Headquarters Address:
Lazada
Corinthian Plaza Bldg. Legaspi Village, Paseo de Roxas St.
Makati City , 1200
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Anonymous

Christine Joy Laquihon Hello, I'm Christine Joy Laquihon, I made a transaction to you last April 11, 2017 for a blue lans Earings & J&J infinity cross necklace but it did not push through. NO order ...

Anonymous

Christine Joy Laquihon Hello, I'm Christine Joy Laquihon, I made a transaction to you last April 11, 2017 for a blue lans Earings & J&J infinity cross necklace but it did not push through. NO order ...