Submit ›
2.3 Based on 514 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Cash on delivery 24
    • Website 15
    • Wide array of products 13
  • Customers don't like
    • Poor customer service 89
    • Give false information 47
    • Service 31

I was ordering a vape in Lazada knowing that this product is very much expensive if you bought it on a particular store. I am from Cebu and living in Lapu-lapu, it states that the product that I bought from Lazada will be sent by Lazada Express, I didn't have any tracking number at all since it is not from LBC. (I prefer LBC than this *** Lazada Express) However, it's expected delivery will be on 4-8days. It come to a point, that I waited for so... Read more

Was this review helpful? 0 0

I ordered a watch last Nov. 28 & confirmation email advised it will be delivered in 2-5 days. I received a text the next day that it will be delivered & because I work in the morning I needed to set up the right time to be there when they deliver. I did advised you guys that I wont be home. But they keep delivering in the morning, sending message that they tried to deliver but was unsuccessful, calling me while I'm at work. I specifically... Read more

Was this review helpful? 0 0

I ordered an A7 Action Sports Camera and it was delivered immediately on the next day, expedite fee was a bit cheap. Unfortunately the Mount 3 was broken when I checked all the parts that came with the camera, the broken part was on the nut side, it was cracked into four pieces. Unfortunately this is also the part I needed because I will be mounting the camera on my motorcycle handle bar. The parts are made with cheap and brittle plastics. Even... Read more

Was this review helpful? 0 0

2 items was placed was placed under Order no. 328933149 last 10/21/2016 . Other item was recd the next day. This item - High Speed Transmission 128GB Micro SD Card TF Memory Card Class10 For Samsung Xiaomi Huawei And Other Phone + Free Card Reader , stated delivery is 11/17-11/22 as this is shipped from abroad. Last 11/21, I followed -up as when I tracked my order it was already stated delivered. A ticket no. 3796376 was provided to me and were... Read more

Was this review helpful? 0 0

where's my item lazada?you keep on texting me that you will deliver my item through LEX and you even demand me that i must ready my cash i waited two days for god *** sake but yet my item was not yet delivered..awesome and now its my third day i must cancel my order if i will not received it within the day..

Add comment

This Website and the management is very slow and no brains you sucks LAZADA. You should improve on delivery read and respond emails you let your customers or client wait for you.Do you have brains? you are so disgusting endeed please go bankcrupt because your useless bastards.Dont ignore your customers *** Wag na wag na wag kayong mag oonline shopping sa lazada. Kasi minsan mali ag items na shiniship nla tapos ikaw pa ang my kasalanan kng bakit... Read more

Was this review helpful? 0 0

ORDER NO. 393763199 Placed an order since Nov. 27. Been waiting for almost a week for the items to arrive. 2 items were said to have been shipped but still no progress or even a tracking number was not given. 1 item is still on processing and it's already on the delivery date. I emailed LAZADA and there's no response from my email. Why does LAZADA doesn't give any tracking numbers anymore? Why are the items not regularly updated? Why is my order... Read more

Was this review helpful? 0 0

Wrong product! I ordered for magic frying pan, gave me happy call pan instead, of course i was not happy so didn't accept wrong order. I called up customer service to re order magic frying pan since product is still available and told me they would e- mail me possible dates of delivery. Got an e-mail saying i should return the wrong item before dec 5! Wow so much for automated reps! Rang back customer service, they said yes the wrong product is... Read more

Was this review helpful? 0 0

I purchased online and paid via credit card to Lazada Phils. Was oriented that the item will be delivered on or before Nov 30. And their order tracking tool status was the item is ready for pick up by Lazada delivery to their merchant's warehouse. Unfortunately, the item is still not delivered, and their last update on their order tracking tool was Nov 26, only now that I have known that the item has only picked up by Lazada and I was informed... Read more

Was this review helpful? 0 0

My God! Lazada Was so unreliable!! We ordered 2clothing Cabinets: Colors are Violet and Pink large size. But when they delivered it, The color was Violet and BROWN! WHAT THE F**K. And the Size We chose online is not the real size as delivered. How come? I will no longer order on this online shop. You are just lying to your customers. LOOKS CAN BE DECEIVING. I will also tell my friends not to order in this shop. I am totally pissed off!!!! Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Lazada Philippines.
Filing a new complaint about
×