filters
state:
Show
city:
Show
product:
Show
Lazada Philippines - Order 394236795 - Frustrating and Disappointing Return Of Wrong Item delivery Process
Lazada Philippines - Order 394236795 - Frustrating and Disappointing Return Of Wrong Item delivery Process
Lazada Philippines - Order 394236795 - Frustrating and Disappointing Return Of Wrong Item delivery Process
I just received this item which you sent back because you declared that i did not return 1 pc of the lens? I returned all 5 pcs. And as it says in the bottom of the box 5in1!!! I want to return this item because i did not ordered it and i want a full refund! The...
Read more
1.0
#1117260
Reply to reviews
I was buying from this website since 2015 and I haven't had any problem but this one. I wanted an item and it 'ships from abroad' (not my first 'ships from abroad' item that I bought). I was using my sister's credit card and I have it authorize by her bank with all...
Read more
2.6
I didn't like
  • Poor csr
  • No chat representative
  • No validation via call for orders
#1117078
Reply to reviews
I just returned an order because I cannot read the label from the outside. I told the delivery man from LBC to witness ,because I will open the package, if it is really what I ordered. The deliveryman will not let me open it. I just wanted to make certain, if it is the...
Read more
LazadaPH
LazadaPH

Hello Madame/Sir, we do understand your concern. Couriers have some policies for deliveries. Returning an item is Free via LBC. Once it arrives in our warehouse, it will be ev...

#1116569
Reply to reviews

Lazada Philippines - Lazada complain

Lazada Philippines
#1117594
1.0
Details
Hi,..hindi po ako customer na umoorder sa iniu pero sa account ko kau bumabawas ng bayad sa kung cnoman nkakatanggap ng item niu..sana nman,mahuli niu ung taong kumukuha ng item niu,,at maibalik skin ang pera ko...
Comment
Show
Customer service

Lazada Philippines - Sa account ko binabawas ang hindi ko nman inorder.

Lazada Philippines
#1117590
Hi.gudevening,,hindi niu po ako costumer at wala po akong inoorder ng kahit anung product niu pero sa account ko po kau bumabawas ng pambayad sa kung cnoman tumatanggap ng item.
Comment
Show

Lazada Philippines - My order

Lazada Philippines
#1117574
You said it will be delivered yesterdat, but until now my order still didnt arrive. How to cancel it and i will just order again.
Comment
Show

Lazada Philippines - Non delivery of item

Lazada Philippines
#1117122
I had ordered my laptop (order no 385492275) on 04 Oct 17 and the last date for delivery was 17 Oct 17. I have undertaken several 'live chats' with the website employees and all have assured me of emails updating the position of my order but there has been no email and my order is missing. I need intervention by some authorities.
Comment
Show
I ordered an external hard drive worth P2700 and I received a P299 worth of cellphone cover under a different name last Oct 16, 2017. I called up Lazada immediately and they acknowledged the delivery switching. They promised to send a delivery man that same day to get...
Read more
LazadaPH
LazadaPH

Hello Madame/Sir, we do understand your concern. The courier might have some errors on the delivery for what happened. May we know your order number so we may escalate this co...

1.0
#1116565
Reply to reviews
Lazada Philippines - Did not deliver!
Kaya nga nag bulk order ako to avoid the shipping and now my Oral-B Tapered Interdental Kit (Blue). The representative named Aaron insisted that I should place another order if it was not delivered. Okay sana if I don't have to pay the shipping fee eh kaso he is...
Read more
2.1
I didn't like
  • Never received
#1116541
Reply to reviews
Return process seems difficult when the item is not in the history ordered. The instructions clearly stated that the return will not be processed without return order filled. I am a regular customer but for now I hate LAZADA. Try to improve and give more options in...
Read more
LazadaPH
LazadaPH

Hello Madame, we do apologize for what happened. We tried to contact you but it seems that the contact details were out of reach. You may pack the item on how you received it ...

#1115703
Reply to reviews
I ordered a Coffee Machine end of last month and Completed the order process on their website and gave me my order number. To make sure that my order really went through, i checked it using the order number but it shows me no order has been made. So i Contacted their...
Read more
LazadaPH
LazadaPH

Hello Madame/Sir, may we know your order number so we may check and investigate the said order? Our couriers send Email and SMS or call our customers once the said order is re...

#1115378
Reply to reviews
i am so disappointed. i ordered a pipo laptop it arrived on sept 19 but had to return it because i think its used already. have been waiting for a concrete evaluation but its almost a month now and i have been wasting my money over phone bills, talking to agents who...
Read more
LazadaPH
LazadaPH

Hi Madame/Sir, may we know po ang order number upang macheck natin ang status ng naibalik na item? Maari din po na na-refund po ang item and we do send refund, return and repl...

1.0
#1115271
Reply to reviews
My electric steamer union brand is not working tried to contact live chat but they always giving me a time frame about what is the resolution coming from the manufacturer.....sad part I tried to fix it and bring it to electician but we can't find the parts in any...
Read more
LazadaPH
LazadaPH

Hello Madame/Sir, maari po malaman ang order number upang ma-check natin sa aming system ang item warranty? May mga items po kasi tayo na for 1 year Manufacturer or Supplier w...

2.1
#1114394
Reply to reviews

Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
More
I ordered a phine for my mother last Aug 31,it first it was ok but not even a week it automatically switched off and once its on there was no more display.So we rushed off to nearby LBC as per your return policy but after 1 week of saying evaluation it was send back...
Read more
LazadaPH
LazadaPH

Hello Che, we do apologize for the inconvenience. Upon investigating and checking on our system which is attached to the number you indicated, we found the order number 342359...

2.1
#1113638
Reply to reviews