Lazada Philippines
Reviews and Complaints
www.lazada.com.ph
Flora A Nyn
Refund
Hi.I would like to follow up my refund for 200689****26834Lazada texted me that they already sent the lbc remittance number to my email that was registered on my lazada account unfortunately i cant open my email due to wrong password. I am hoping that you can send my Lbc remittance number of my order 200689****26834 to my other email florangeli1393@***.com.Thankyou
Reason of review:
Return, Exchange or Cancellation Policy
2 comments
James f Izj
Calamba, Laguna
Lex.ph courier modus
The courier asked for payment for the delivered item. I already paid the item online. He though i could not track him. Too bad i hope lazada could read this "Your parcel is being delivered by LEX PH driver STA DIC ICM ALLADIN LABUANAN. [Santa Rosa Hub]"
Anonymous
Bacolod City, Negros Occidental
Service Warranty
Hi, where can i send the philips led tv with defect for repair?
1 comment
Muriel G Lmw
Re waiting for lbc remittance for 323395****
Gdpm LELEXPRESS i would just like to follow up my refund for 323395**** how is your LBC remittance? Do i need to go there to claim my refund but i havent received any notice that i can claim it already i understand that an lbc code to claim will be sent to me thru email. Unfortunately rhe email i used in my account with you cant be opened at this time due to wrong password... CAN YOU JUST PLEASE SEND THE LBC REFUND NUMBER TO MY OTHER EMAIL ADD ipanemajazz_462k@***.com... incidentally u have sent to my mobile 0906384**** a notice last march 25 that my refund was being processed and under my account it says that refund is already completed but till now no notice yet from you. KINDLY UPDATE ME UNDER MY NEW EMAIL I MENTIONED HERE OR THRU MY MOBILE NUMBER. YOURE IMMEDIATE ACTION ON THIS WILL BE HIGHLY APPRECIATED. Tnx a lot
Reason of review:
Return, Exchange or Cancellation Policy
4 comments
Christine r Mqg
San Jose Del Monte, Bulacan
CANCELLATION OF ORDERS
11:11 SALE sa lazada nung bumili ako, pag check out ko laging nag eerror connection then nirefresh ko, nakapag check out ako nilagyan ko ng voucher ng GCASH1111 pero di nila binawas yun, still 900+ parin babayaran ko, pag back ko biglang nag text yung lazada sakin na norder processed na as in wtf sa sobrang lag ng app Nila nakakabadtrip lang mag shop nirerefund ko, nacancel na yung order but still di pa din nila binabalik sa gcash acc ko 0905402**** , grabe di naman nila ikayayaman yan. WORST SHOPPING EVER.
1 comment
Migel t Osg
San Pedro, Laguna
Delivered in lazada app and sent email but i didn’t recieve anything
It says i recieve my order yet it wasn’t delivered today and i was shookt to see that it was delivered fix this
Reason of review:
Order processing issue
2 comments
Julies F
Paniqui, Tarlac
Liar Lele express
Lazada declared my item already delivered. But i did not received any item. And this item was paid already. The money i used was from my salary, from my hard work. Please i really need the item. And I already paid them.
1 comment
sarrah o
Bulihan, Cavite
Delivery
Hi, why does it shows that my product with tracking number SO001360**** is failed delivery. Nobody have contacted me up until now. Please contact me
Reason of review:
Order processing issue
1 comment
Anonymous
Wala paring delivery sa Cargo King
Grabe naman, pati yung pagtrack ng door-to-door delivery nasira yung site. Sabi nasa warehouse na daw since Jan 3 at anong date na ngayon? Then mag-inquire ka sa CS nila, parang si CLEO lang naman nag rereply sayo kahit live chat na.
Reason of review:
Problem with delivery
2 comments
Felomina B
Davao, Davao Del Sur
Disappointed
The external drive that I ordered doesn't work at all. It does not appear on my laptop that an external drive was connected.
1 comment
Resty S
Bislig, Surigao Del Sur
In transit for days!
Is it even possible for a package to be in transit for days and still haven't reached the logistics facility?! Tomorrow is the last day of the delivery timeframe and my order is still processing! Please fix your system, Lazada!
Reason of review:
Problem with delivery
1 comment
Kimberly D Oiz
Calamba, Laguna
Phone Delivery problem
It wasn't delivered yet and it was ordered last wednesday by my boyfriend in Germany. An iPhone X. And lazada hasn't contacted me yet.
Reason of review:
Order processing issue
Anonymous
Please explain this.
Or we will file a complaint instead. #216790****00203 Maging patas naman sana kayo at magkaroon kayo ng maayos na customer service/after sale support.
Reason of review:
Order processing issue
Rodrigo U Wcx
Natividad, Pangasinan
Ace 14' to 42' Led/Lcd/Pdp Flat panel tv wall mount wall bracket
I didnt receive my order yesterday and yet they text me my order is almost delivered
Reason of review:
Order processing issue
john r Lex
San Jose Del Monte, Bulacan
Mini Portable Clip-on Lapel Lavalier Microphone 3.5mm Jack Mikrofon Mini Wired Mic Condenser Microfono For iPhone iPad Smartphones Computer PC Laptop Loudspeaker
I want cancel this order because so long time thank you
Reason of review:
Order processing issue
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Hi dear customer, we are trying to call you however, we are unable to reach you. For us to send your refund to your new email address.
You have to update your Lazada account and change the old email address to the one you are using right now and get in touch with our customer service hotline. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.
You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+. Regards!
Hello, Lazada. I asked for a refund but to no avail.
You texted me that there was already an email sent to my email address. I checked it but there was no email.
After 3 days I kept checking for the email but I saw nothing. Please reply.