filters
State:
Show
City:
Show
Product:
Show
Lazada Philippines - Order not being process
Lazada Philippines - Order not being process
I purchased a digital code (Gameclub E-coin) on May 13, 2019 (1:07AM) to SteamLoadPH. The seller is not responding to my chats. Please help me cancel my order and get a refund Shrug
Read more
LazadaPH
LazadaPH

Hi TrustingBandedPalmCivet, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order nu...

LazadaPH
LazadaPH

Hello TrustingBandedPalmCivet, we understand your disappointments and we appreciate that you reached out to us. Please be advised that we have already cancelled your order and...

3.1
#1541437
Lazada Philippines - And cargo king does it again
Daniel Ducayag here again. I have a Lazada account registered to my email daniducayag@gmail.com. My phone number listed is 09954336231. I'm sick and tired complaining about lazada's system generated delivery assignments. Please read my previous two reviews here. Lazada...
Read more
LazadaPH
LazadaPH

Hi VulgarCrab, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is ...

#1541307
Lazada Philippines - Scam in Lazada
I purchased an iphone at the lazada web last may12, 2019 from their seller applePh Inc. Pyment was successful but after two hours the transaction was cancelled due to available stock.. payment was refunded. The worst part is the seller got access to my lazada account...
Read more
LazadaPH
LazadaPH

Hi, TiresomeBarbel. We are sorry to hear what has happened. Please be reminded that we have full precautionary for purchases using our Cash on Delivery and other payment metho...

#1540763
Lazada Philippines - Cargo King NOT RELIABLE
Lazada Philippines - Cargo King NOT RELIABLE
Lazada Philippines - Cargo King NOT RELIABLE
Hi I did received a notification that my parcel has been shipped and be deliver by Cargo King been waiting for over a week now and they would just say that attempt to deliver failed. The company doesn't even call you. How on earth they would say that it failed.. This...
Read more
LazadaPH
LazadaPH

Hi RomanticHumpbackWhale, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order numb...

1.0
#1540616
Lazada Philippines - Bad Joke
The cellphone that i have ordered and delivered by lex is missing even the jack is missing too..
Read more
LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

1.0
#1539767

Lazada Philippines - LBC Refund

Lazada Philippines - LBC Refund
Lazada Philippines - LBC Refund
There was a problem activating e-wallet because there is no sms code receive to my phone. Customer support agent Anjenette last april 23, suggested to add a moblie no. to my Lazada acount. Doing so it directed me to go to my email address for security code and from april 23 to may 21, I NEVER RECEIVED the code on my email. In view of this, various chat agent Ludelia, Sarah Lee, Kristene, Orly, Claudine, Mvev from April 23- May 20, every each one of them says " wait for 24-48 hrs. for messages from REFUND TEAM. Can i still get my money back order no. 226944865126131
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
I didn't like
  • Poor service
  • Lelexpress
#1538897
Show

Lazada Philippines - Attempt to deliver your parcel was not successful

Lazada Philippines - Attempt to deliver your parcel was not successful
May 20, 2019: tracking no. SO0030711593 sabi po, failed to deliver, wala man lang pong tumawag, tama naman ung number ko, may chance po ba na ipadala ulit ung item?
1.0
Details
Delivery Service
#1538242
Show

Lazada Philippines - Order# 230985327728861 Undelivered

Lazada Philippines - Order# 230985327728861 Undelivered
Lazada Philippines - Order# 230985327728861 Undelivered
Lazada Philippines - Order# 230985327728861 Undelivered
Lazada Philippines - Order# 230985327728861 Undelivered
Lazada Philippines - Order# 230985327728861 Undelivered
I ordered 2 bags and paid thru Lazada Wallet but the system still showed UNPAID, therefore no order was processed for delivery. Chat with Cleo, message the Customer service and sad to say I could not get accurate information regarding the and order. Asked them to check and investigate, attached payment receipt and other documents for their reference but still no updates.
#1538230
Show

Lazada Philippines - PAID Order# 230985327728861 (UNDELIVERED)

Lazada Philippines - PAID Order# 230985327728861 (UNDELIVERED)
Lazada Philippines - PAID Order# 230985327728861 (UNDELIVERED)
Lazada Philippines - PAID Order# 230985327728861 (UNDELIVERED)
Lazada Philippines - PAID Order# 230985327728861 (UNDELIVERED)
Lazada Philippines - PAID Order# 230985327728861 (UNDELIVERED)
I placed and paid thru Lazada Wallet my order for 2 bags (attached payment receipts) and unfortunately the system still showed unpaid, chat with the customer service, send messages with customer service, send emails and sad to say there was no accurate information on the order status. Chat with the seller and informed me also no Order to process/pack. I am FED up doing follow ups as I could not get a good response, instead to help they are giving tel #, email ad, etc for me to report my complaint. Thank you and I hope this email would help me with my concern/issue on the above order.
#1538209
Show

Lazada Philippines - Unrelieved Item

Lazada Philippines - Unrelieved Item
Lazada Philippines - Unrelieved Item
Lazada Philippines - Unrelieved Item
Lazada Philippines - Unrelieved Item
Ang Sabi Ng system delivered n daw at may pumirma pa sa order ko. Pero wala akong natatanggap. Nag email na upon delivery, pero walang tawag or txt na nasa bahay na sya. Nagukat nlng ako delivered na Yung item ko. Paano nangyari yun when we check our CCTV wala nmng nag deliver SA akin. Please help me to bring back my item or my money. Thank you.
3.7
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1537992
Show