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Lazada Philippines - Toy Review from Las Pi, Rizal
Its not working well. I want to refund my money.
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LazadaPH
LazadaPH

We're sorry to hear about that. Returning an item is definitely FREE. Just fill out the Return Form attached to the item upon delivery and clearly state your reasons of return...

1.0
Las Pi, Rizal
#844800
Lazada Philippines Customer Care Review from Malolos, Bulacan
Lazada Philippines Customer Care Review from Malolos, Bulacan
If you have any inquiry or feedback for Lazada, please leave us a message at www.lazada.com.ph/contact or you can call us at (02)795 8900. Our Customer Service is open 24 hours a day, 7 days a week. Bakit hindi ko kayo matawagan via landline asan ang 24 hours a day 7...
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Anonymous
sherryl

Maraming peke sa LAZADA.. di na lang ibinabalik dahil sa hassle at malamang umabot ng taon bago makuha refund or worst di mo pa makuha,gaya ng refund issue ko.

Anonymous
sherryl

Please refund my money back.. its not my fault that the product i ordered in LAZADA is out of stock. I Already pay for it through hellopay! Now i still dont have my refund (P2...

1.0
Malolos, Bulacan
#844765

Happy Bank Toy Review

Lazada Philippines - Simple Review #1462774647
Not functioning well. I want to return my order
3.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Muntinlupa, Rizal
#844105
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Lazada Philippines - NO EMAILS FROM LAZADA
Lazada Philippines - NO EMAILS FROM LAZADA
Nakakainis na! Wala akong matanggap na emails coming from them! Simula nung nag umpisa yung refund process ko wala akong natanggap na email! Ni hindi nila ako ininform via email na natanggap na pala nila yung returned item ko. Oo, nagtetxt sila pero yung email ang...
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LazadaPH
LazadaPH

Hi. As per checking, resolved na po ang concern na ito since ang pinadala po naming refund voucher code was already used sa bagong order nyo with ON 364177626, which is curren...

2.9
Angono, Calabarzon
I liked
  • Delivery time
I didn't like
  • No refund
  • Refund issue
#843732

Delivery Service Review

Lazada Philippines - Simple Review #1462622288
Lazada Philippines - Simple Review #1462622288
Lazada Philippines - Simple Review #1462622288
Lazada Philippines - Simple Review #1462622288
Lazada Philippines - Simple Review #1462622288
Lazada Philippines - Simple Review #1462622288
Lazada Philippines - Simple Review #1462622288
Dear lazada, ask ko lang po nag order aq inflatable pool yung price 599 how come nung ma deliver n nagiging 1299 naka indicate duon may fullfill ment fee yung order q po 2 scooter at inflatable pool at walker IRDY..ANG DUMATING P Yong inflatable pool at walker...dapat s 4 n item nkalagay n duon 4taw plus babayran q..
Roosevelt, Bataan
#843213
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Lazada Philippines - Lazada refunds take 45 days for rejected order
We ordered a phone and paid by Debit card. Lazada took payment from the card, but then rejected the order because the address we gave did not match the address held by the bank EXACTLY. (Even a single letter or word is a discrepancy) We were first told that the amount...
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Anonymous
Anonymous

HI May update na po ba sa mga na debit? Almost the same kasi nangyari sakin. Upon BDO Credit card Verification nag error then nag debit sa card pero to pay parin status nung I...

Anonymous
Anonymous

LAZADA anung mga ginagawa ng mga tauhan ng LEX PH. ung mga order ng mga customer ninyo hindi pa din narereceive ng mga customer ninyo ung iba inaabot na ng isang buwan mahigit...

2.4
I didn't like
  • Them taking my money and cancelling order
#839838
Lazada Philippines - 30 days have passed and still no refund came
A lot of understanding and a lot of apologies but only one is true, a lot of lies. I was told to wait 3 – 5 business days after each another 3 – 5 working days, and now, too much to wait to anticipate for these 24 – 48 hours receiving my refund. Why is it that it...
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LazadaPH
LazadaPH

We're sorry to hear about this and thanks for letting us know. You may provide us the order number for this concern so that we can look into it and help you or you may call ou...

#836921
Resolved
Lazada Philippines - LAZADA- HANNAH 333 PLUM BAG (RETURN) 1MONTH NA WALA PARIN!
Lazada Philippines - LAZADA- HANNAH 333 PLUM BAG (RETURN) 1MONTH NA WALA PARIN!
lastmonth nag submit na ako ng complain about this incident pero binabalewala nyo lang.ilang beses na rin ako nagpapadala ng message sa customer service and wala ni hindi nyo sinasagot ang query ko at wala kayong balak ibalik sa akin ang bag na yan..binayaran na po yan...
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1.0
I didn't like
  • Giving false hope to the customer
#836270
Lazada Philippines- No Cancel Button
I ordered a shirt in Lazada and 2 days after i decided to cancel it. When i looked at the instructions on how to cancel an order, it says "Go to My orders screen and select “Cancel” on the order you wish to cancel", however when i went to My Orders there was no cancel...
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gomez.lucas32_68
gomez.lucas32_68

#355776233 plz cancel my order ,,,, nagkamali ako item

Anonymous
angelita velasco aspiras

hi lazada, please cancel my order 315141981 because i thought it was a watch but when i review my orders it was a perspective protector film...thanks...sorry for inconvenience

Tugbok, Davao
#834906
Lazada Philippines - Cancelled order, Item wasn't delivered but payment was made
This is the Third time I order for an item on Lazada , I am a foreigner in this Country, 3 orders made at Diffrent times Non was delivered. Money wasn't refunded What happens to me then? Visit my message tail Abrahamchiagozie@gmail.com Reply my messages. This is So...
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LazadaPH
LazadaPH

Hi, Benson. We're sorry to hear about this. However, as per checking on our system, 3 of your four (4) orders were invalid/declined, thus, no money went to Lazada's account. W...

1.0
Batangas, Calabarzon
#833467