Wayan Street, Lungsod Quezon, Kalakhang Maynila, Philippines
Not resolved
2.2
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
5 comments

Update by user Oct 16, 2018

Pindot lang ako ng pindot ng confirm pero hindi pa rin talaga! PENDING pa rin ang status ng withdrawal request ko! Nung october 12 ko pa ito winithdraw!

Original review posted by user Oct 16, 2018

Nung october 12 pa ako nag withdraw ng pera, nareceive ko naman na yung email for confirmation prro everytime na kini-click ko siya puro try again ang lumalabas. October 17 na ngayon Lazada, halos 5 business days na tapos hindi pa rin naprocess yung request ko?

Ilang beses ko nang pinindot yung confirmation pero palaging #Please try again later.#

Nakailang later na ko, ang tagal ko nang pinag confirm pero pending pa rin ang status, kailan niyo balak iprocess yung akin?

Pakibilisan naman po kasi kailangan ko nang mawithdraw yung pera, salamat!

Hindi ko maibibigay yung or number kasi sabay kong pinag withdraw yung refund ng dalawang item. Pakisolve naman ng issue na to, ASAP.

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Problems with payment.

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Anonymous
#1660050

Lazad,hindi ko po ma confirm ang withdrawal sa email ko,kasi po ba kalimutan ko yung password. Pwde po ba send nyu uli sa ibang email???

Aizenlester13@gmail.com. please po...salamat

Anonymous
#1584015

poor service and poor item quality

LazadaPH
#1583910

Hi RusticQuetzal, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

RusticQuetzal
to LazadaPH #1584094

I withdrew the money from two refunds at the same time so I dont know what order number to give but here are the order number of the two products: 208665318374859 208565465874859 It's been 5 business days and the status for my withdrawal request is still PENDING!

LazadaPH
to RusticQuetzal #1584284

Hi, RusticQuetzal. We do apologize for the inconvenience caused.

This concern has been coordinated to our Payments Department and they will diligently be working to resolve this concern as soonest as possible. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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