Antipolo, Calabarzon
Not resolved
1 comment

Walang maaus na call center support kahit chat support. ang return process nila papagastusin p ung customer nila.

mga links for support malabo or hndi gumagana. poor service in terms of customer care. ung number ichcharge ka pa wla nmng mpapala wlang pwdng makausap n call center. kahit fb messenger wla clang support.

kaka deliver lng ng product wla pang isang araw dpat may process kayo n pwd agad kunin ng nag deliver at isauli at palitan since kakabgay lng. pnphrapan msyado ang customer . Walang maaus na call center support kahit chat support. ang return process nila papagastusin p ung customer nila.

mga links for support malabo or hndi gumagana. poor service in terms of customer care. ung number ichcharge ka pa wla nmng mpapala wlang pwdng makausap n call center. kahit fb messenger wla clang support.

kaka deliver lng ng product wla pang isang araw dpat may process kayo n pwd agad kunin ng nag deliver at isauli at palitan since kakabgay lng. pnphrapan msyado ang customer .

Walang maaus na call center support kahit chat support. ang return process nila papagastusin p ung customer nila. mga links for support malabo or hndi gumagana.

poor service in terms of customer care. ung number ichcharge ka pa wla nmng mpapala wlang pwdng makausap n call center. kahit fb messenger wla clang support.

kaka deliver lng ng product wla pang isang araw dpat may process kayo n pwd agad kunin ng nag deliver at isauli at palitan since kakabgay lng. pnphrapan msyado ang customer

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Poor customer service.

Preferred solution: assign someone to talk to the customer. don't let your customer pay for return through LBC especially when the product was delivered not less than a day. assign someone to return the item immediately and replace it..

I didn't like: Customer support.

  • Lazada Support
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LazadaPH
San Carlos City, Negros Occidental, Philippines #1195427

Pasensya na po sa nangyari. Pwede po bang mahingi ang order number for this concern para matulungan namin kayo?

Pwede rin naman po kaming mag-pull out ng items, provided that it is bulky. LIBRE din naman po ang pag-return ng item sa LBC. For us to process your refund/replacement, sundin lang po ang step by step procedure on how to return your item:

1. Log in to your account;

2.

Go to "My Orders" and click "Return";

3. Fill out the return form;

4. Print the return form;

5. Pack the items and attach the return label; and 6.

Send to any LBC Branch.

Sana po ay nakatulong kami sa inyo. Good day po!

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