Antipolo, Calabarzon
Not resolved
1 comment

Walang maaus na call center support kahit chat support. ang return process nila papagastusin p ung customer nila.

mga links for support malabo or hndi gumagana. poor service in terms of customer care. ung number ichcharge ka pa wla nmng mpapala wlang pwdng makausap n call center. kahit fb messenger wla clang support.

kaka deliver lng ng product wla pang isang araw dpat may process kayo n pwd agad kunin ng nag deliver at isauli at palitan since kakabgay lng. pnphrapan msyado ang customer . Walang maaus na call center support kahit chat support. ang return process nila papagastusin p ung customer nila.

mga links for support malabo or hndi gumagana. poor service in terms of customer care. ung number ichcharge ka pa wla nmng mpapala wlang pwdng makausap n call center. kahit fb messenger wla clang support.

kaka deliver lng ng product wla pang isang araw dpat may process kayo n pwd agad kunin ng nag deliver at isauli at palitan since kakabgay lng. pnphrapan msyado ang customer .

Walang maaus na call center support kahit chat support. ang return process nila papagastusin p ung customer nila. mga links for support malabo or hndi gumagana.

poor service in terms of customer care. ung number ichcharge ka pa wla nmng mpapala wlang pwdng makausap n call center. kahit fb messenger wla clang support.

kaka deliver lng ng product wla pang isang araw dpat may process kayo n pwd agad kunin ng nag deliver at isauli at palitan since kakabgay lng. pnphrapan msyado ang customer

Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer support. Please immediately contact the author of this review to discuss poor customer service of lazada philippines customer care. Lazada Philippines needs to "assign someone to talk to the customer. don't let your customer pay for return through lbc especially when the product was delivered not less than a day. assign someone to return the item immediately and replace it" according to poster's claims.

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LazadaPH
San Carlos City, Negros Occidental, Philippines #1195427

Pasensya na po sa nangyari. Pwede po bang mahingi ang order number for this concern para matulungan namin kayo?

Pwede rin naman po kaming mag-pull out ng items, provided that it is bulky. LIBRE din naman po ang pag-return ng item sa LBC. For us to process your refund/replacement, sundin lang po ang step by step procedure on how to return your item:

1. Log in to your account;

2.

Go to "My Orders" and click "Return";

3. Fill out the return form;

4. Print the return form;

5. Pack the items and attach the return label; and 6.

Send to any LBC Branch.

Sana po ay nakatulong kami sa inyo. Good day po!

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