Not resolved

my product is still under evalution for 17 days still didnt get it back..but thy r also not giving crct response to me...still in warehous fr 17 days still not evaluated ..im more frustated ..loss of hope with lazada..most bad service i hav faced yet..plz hlp me as soon as possible..i hav bought a mobile and i returned back bcoz it is defective on the 15th day of buying it reached lazada warehouse on jun 3 but still not evaluated..whenever i contact thy saying that it will be updated soon and saying v will co ordinate it..but no results yet..plz hlp as soon as possible....plz hlp the costumers

Review about: Mobile Phone.

Review #1062340 is a subjective opinion of a user.

Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $210
Preferred solution change of item r refund

Had an Experience with Lazada Philippines?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Jun Espino
#1342451

I bought a defective HDD and return it within warranty period, lazada warehouses recieved it June 12, 2017 as per lbc tracking but until now no response from lazada. Also bought sricam camera with defective power supply but lazada refuse to replace the defective power supply.

LazadaPH
#1341457

Hello, once the returned item arrives in our warehouse, it will be under process for 24 to 48 Hours.Once the process is complete, we will notify you via Email.

Email that you used in placing the order. The return timeframe is same as the delivery timeframe for 5 - 7 Calendar days for Metro Manila Area and 7 - 12 Calendar days for Outside Metro Manila Area. You may also connect with us through our Social Media accounts such as Facebook, Twitter, Instagram, Google+ and more. We will do our very best to assist you.

For further inquiry or concern, you may visit our Help Center using this link: https://goo.gl/obsFMz.Thank you!

You May Also Like

Lazada Philippines - WILL NEVER BUY FORM LAZADA AGAIN!!! RUINED MY WIFE BIRTHDAY! Lazada Philippines "Hi, I recently purchased a laptop for my wife. The laptop arrived everything was working apart from the Windows 10 software so defective. April could not click on the "Settings"..." Read more Lazada Philippines - Kulang na quantity Lazada Philippines "Ref order #383751447 Item: DZ09 BLUETOOTH SMART WATCH PHONE PRICE PER SET : 1, 188PESOS ORDERED QTY. : 2SETS PAID AMOUNT : 2,376PESOS DELIVERY : MAY 6 Upon checking of..." Read more Lazada Philippines - Does my payment order approved? Lazada Philippines "Nagorder po ako ng otg and baby toys a few hours ago with the payment method using my debit card. I checked my bank account and the amount for the..." Read more Lazada Philippines - No "Benguet" choice on "Select Province" Lazada Philippines "I am trying to order a makeup set but when I input my address, there is no "Benguet" choice on "Select Province" Please fix it immediately. I am trying to..." Read more GWS Daily Deals - Good site GWS Daily Deals ". THIS SITE IS WORK GOOD AND SERVICE IS NICE . THIS WEBSITE IS REALLY GOOD WEBSITE AND EASY TO BUY PRODUCT AND EASY TO PAYMENT AND CUSTOMER SERVICE IS..." Read more Everbuying - Great website to buy the latest gadgets Everbuying "I have already ordered multiple items from the website (mostly electronics) and so far I didn't have any issues. Everything was as described. Shipment was fast and the support department..." Read more Ashley Furniture - Do not buy from them just terrible. Ashley Furniture "Problems with Durablend. Will not honor warranty unless I sign a release of liability. Local sales manager explained that the manufacturer made a mistake in the Durablend formula and that..." Read more Little Caesars - Last night was horrible Little Caesars "Got there about 9:40 the lobby was full they had no pizzas they want to make special features they said they we're closed but I told told them know that..." Read more