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2.5
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Billing Practices
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Diversity of Products or Services
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1 comment

Chat for Lazada PhP is either a live Moron or CLEO a program written by an IDIOT.

Is it okay to put in one order if the multiple items comes from one seller and delivers in one box and one bill.

(Shopee does this well with bugs in their favor.)

Putting multiple purchases in one order is most stupid forms Lazada made. The total summary amount with no details per item gives the customer the wrong amounts when deliveries are made. The customer will receive multiple e-mail with same headings. Upon opening the tracking no will only help determine w/c item part of the order is coming and estimate the amount to prepare. The Call Center people are idiots, say it takes weeks to respond by email and hangs up.

LEL Tracking has reworded the OEM Carrier reports.

Cargo King got another garbage and been-down web service.

I think Lazada services are getting worse and original owners never fix their seller and customer billing system when it was bought by Alibaba last year.

Stupid CLEO Chat program will still be around. Wtf

China is still training in China some humans to do chat. Shocked Shocked Shocked Wtf

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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LazadaPH
#1628450

Hi PeacefulMink, thank you for giving us your feedback. Our customers are always welcome to give their most honest opinions.

No worries, we will surely raise this concern to our team. We do hope that in time, your satisfaction will be attained by our offered services. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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