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Hello Lazada Team, called your Philippine hotline no and was able to talked to agent Maria today, Oct 11 between 8:30am-8:35am seeking help on how to cancel one of the items Ive ordered since I can't cancel it any more upon ordering. I've used a mobile app to make said...
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LazadaPH
LazadaPH

Hi, we understand your hesitations. However, all concerns, complaints and issues are being answered once brought up to us. We are here to make our customer's satisfied, thus, ...

LazadaPH
LazadaPH

We're sorry to hear about what happened on your last order. Please be reminded that we can only cancel an order 6 hours after it has been placed. After the given time, we can ...

#934421
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I ordered in lazada and few hours after that I decided to check my account and was surprised upon seeing my order history being empty so I contacted their customer service rep and she said "there is no order associated with this account" meaning yung email ko so made...
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LazadaPH
LazadaPH

We're sorry to hear about what happened. Actually, marami naman po tayong ways para ma-pull up ang transaction maliban sa pagbibigay nyo ng order number. You can give us the m...

LazadaPH
LazadaPH

We're sorry to hear about this and thanks for letting us know. Actually, may 3 ways po kasi para malaman po natin kung may nai-place na order under your name. We can pull up y...

#929237
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Moto X Pure Edition Tempered Glass Review

Sana magkaroon na ng cod sa unit na yan
#928232
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tanong ko lang bakit ang nareresolve puro tanong lng, yong mga refund nmin hindi pa? magrereklamo na tlaga ako ky president duterte.. malaki na nagastos q pra mkontak lng ang lazada pati budjet sa pagkain ko uala dahil palagi nlng akong nkasubaybay sa lazada para...
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LazadaPH
LazadaPH

Pasensya na po, Ms. Rhodora. As per checking naman po, refunded na ito via LBC since 2016-09-11 pa. Naisend po ang refund details sa email address nyo the same day around 05:5...

#926782
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Dumating po ang order q na netbook last september 5 cash on delivery worth of 4,599 at ang ximex deliver express po ang nagdeliver at after that nag fill up po ako sa online return form at nilagay ko dun refund thru lbc tapos binalik ko po september 8, 2016 sa lbc...
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LazadaPH
LazadaPH

Good day! Pasensya na po sa nangyari. Pwede po bang malaman kung na-check na po natin ang email address na ginamit sa pagplace ng order? Doon po kasi normally nagpapadala ng n...

#926146
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Kangertech Review

Please lazada team call the courrier of this order #335247256 and cancel it right away, ive read so many bad reviews about lazada ph, ive decided not to take the product but its already shipping,
1.0
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#906337
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Xperia Z5 Black Review

Lazada Philippines - Simple Review #1470744573
Hinge lng po sana ako Ng email copy ng refund for Order No.354837586 Nawala po kc sa email ko Po hnihingi po kase sakeng Globe gcash para po Magreflect nasa account ko po ung Refund nagpasa napo ako Ng detailed paper form nila Need kunalng po ng Emailed copy refund Riokaizer.02@gmail.com Salamat,
5.0
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#897209
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Delivery Service Review

Amadeo, Cavite... when I will receive my order? LBC said that August 1, 2016 my order is on LAZADA WAREHOUSE.
5.0
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#892321
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345251586 Review

Please cancel my order..345251586.. thanks
2.5
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#888470
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Contact Lazada Philippines Customer Service

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
Phone:
(571) 738-5576
All Lazada Philippines Contacts

Latest Question

Lazada Philippines Questions
Good day Lazada, this is my Order# 354659146 .Ang tagal ko na tumatawag sainyo hindi talaga kayo matawagan. Please help me to reactivate the code,kinancel nyo kasi yung order ko kasi wrong address daw kaya hindi naideliver yung product kaya nung ginamit ko ulit yung...
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LazadaPH
LazadaPH

No worries, Christian. Nagprocess na po kami uli ng new code for your refund. Paalala lang po na naka-tie up po ang voucher sa email address kung san ito pinadala. Maaari rin ...

Anonymous
Anonymous

Good day Lazada, this is my Order# 354659146 .Ang tagal ko na tumatawag sainyo hindi talaga kayo matawagan. Please help me to reactivate the code,kinancel nyo kasi yung order...

#867651
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