Lazada Philippines - Can not get customer support and have DOA phone sent to financee that i paid for.
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re: Dead Phone on arrival
Order # 301708****36842
item: Oukitel c17 Pro
Sent to: Sherilyn Goloino
Contact # 0951414****
las Nieves, Agusan Del Norte, Lingayao, purok 3 buli
I purchased this phone for Sherilyn. It was dead on arrival with no known shown box damage.
This is NOT a warranty issue. I need to be contacted and given a Paid RMA for refund or replacement.
I did not find this in my account but i paid for it.
Your immediate attention is required. I do not want to escalate this matter with the banks.
User's recommendation: Zdo not do business with this vendor. They have no support or reply to your requests.
Location: Tijuana, Baja California