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7 comments

ipakicancel na po yung shipment order ko na may trace number na 347581742.. nashort po kasi ako sa budget..

thankyou :)n irereorder ko nalang po ulit. nakakapanghinayang sana pero wala naman po ako magawa sana maintindihan nyo po. wag po kayo mag alala kapag po nagkapera agag e irereorder ko nalang po. antagal naman po magpost dito kailanagan one hundred words talaga.

tsaka isa pa pong dahilan e antagal po ng shipping nyo three to four days pa e ang alam ko po pag metro maNILA UPTO TWO DAYS LANG E. e kailangan ko na po kasi yun baka po pagdeliver nyo e naka uwi na po kami ng probinsya sayang lang din po ang effort nyo para sa pagdedeliver.

xyne wrote the review because of good customer service at Lazada Philippines. Reviewer claimed that he or she wants Lazada Philippines to read this review and look into the issue (if any).

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Anonymous
#1040177

Hi Lazada, I want to cancel my order.... My order summary number was 311617222...

I was just trying to explore the steps and I was shocked it was already made...

I am planning to purchase it though but not yet... Thank you

red_pixie
Quezon City, Quezon City, Philippines #1037876

Hello Lazada, Follow up lang po ulit. order 394482942.

Last update nila is Sep 17 pa. 2 WORKING DAYS LANG DAW PO, e 1 week na. Aug 27 pa po ako umorder, hanggang ngayon hindi pa din nadedeliver. nakakainis na.

May hashtag pang #effortlessshopping pero pahirapan naman makuha, parang walang effort sa side nyo(sorry pero nakakainis na po kasi). nakailang follow up naman po ako thru email, phone, contact us page, fb, pissed consumer website. puro mag-wait ng email. puro thank you for taking our call e ang sinasabi lang naman pag tumatawag ay maghintay din ng email.

sana po medyo inuuna nyo ung mga ganto kesa natatambakan lang ng bago. First In First Out sana. Kung wala naman pong balak ideliver sabihin nyo na lang para marefund/reversal na lang, buti sana kung di pa nakapagbayad e. Hindi naman biro yung 1 month naiistress kakafollow up at naghihintay, chill pa ko nung una pero mag1month na, beast mode na din ako.

Ito po yung link ng details ng FFup. http://lazada-philippines.pissedconsumer.com/lazada-order-394482942-still-not-yet-delivered-20150905695043.html

LazadaPH
#1037196

Hi Lady Kathrine, this is currently being coordinated to the appropriate department. Please keep your line open as well as your personal email for the updates. Thank you

LazadaPH
#1032019

Hi red_pixie, we respect your opinion on this matter. May we know any pending ticket or order number for us to further assist you? Thanks

red_pixie
to LazadaPH Quezon City, Quezon City, Philippines #1032104

Good day, please refer to this thread => http://lazada-philippines.pissedconsumer.com/lazada-order-394482942-still-not-yet-delivered-20150905695043.html

10 days na po kasi ang nakakalipas from target delivery. naiistress na ako kakafollow up.

nakapagkita na ang aldub, yung order ko wala pa.

for ticket nos: 2006440, 1994717 and 1983045.

Please take note that i tried to do another set of follow up through emails. nakakaloka.

LazadaPH
Makati, Manila, Philippines #1031470

Hi Sunshine, thank you for taking our call. This has already been cancelled.

Should you have any other concern, you may call our customer service hotline at (02) 795-8900 for further assistance or you may also send us an email through this link http://bit.ly/I6aQMR.

red_pixie
to LazadaPH #1031549

hello LazadaPH, you're too busy replying on 'cancelling orders' but you're just ignoring the delayed deliveries, refunds, etc. If you're on our shoes, you will understand so please do a decent and fair job - go to all threads. Just so you know, we are already pissed off.

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