New Reviewer

I was so upset been waiting for my order how ever I dont receive a call or text from anyone whos in charge for the delivery 2items already and its been marked as failed because of wrong address ,well I did not change my address !!! He never showed up !I need your actions with this .

User's recommendation: Nothing.

Product or Service Mentioned: Lazada Express Philippines Delivery Service.

Preferred solution: Deliver product or service ordered.

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Hi, Ma'am/Sir. We understand your disappointments and we are sorry for what you've experienced.

No worries, we will document this matter. We are continuously working on making our services better. Thus, we won’t tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!


Even if we talked to your customer service, they can't do anything once the delivery is tagged failed. I waited also for my item and was resched for pick-up as agreed with the delivery personnel but you guys tagged it failed and return to seller.

This is a stupid business. I'll uninstall Lazada app and use Shopee only.

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