Hi, may I know what happened to my refund with the order #207148756631941? Sabi kasi ng customer care nung October 11, may positive feedback na from AliPay at makukuha ko siya within 15 working days at i-uupdate nila ako.
Nagfollow up ako kanina thru email to know if there is an update kasi malapit na 'yung 15 days. Then nagreply si Lazada na case closed na raw 'yun eh di pa rin ako narerefund. Can you enlighten me on this? Can you take a look again on this issue?
Sobrang inconvenience na kasi. I'm hoping for a response. September 16 'yung transaction hanggang tumawag kayo nang October 5, now it's October 30.
Sana wag mawala nang tuluyan 'yung trust ko sa inyo. Thanks!!!
Product or Service Mentioned: Lazada Philippines Customer Care.
Reason of review: Problems with payment.
Monetary Loss: $2506.
Preferred solution: Full refund.
I didn't like: Refund is not given.