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My american express is with charges of "You have a transaction using your BDO AMEX GOLD CARD Credit Card ending in 2863 at LAZADA E SERVICES ECOM for PHP 10962.00 . If you do not recognize this transaction, text UB NO 7145**** to 225678 and a BDO rep will get in touch with you. For more details, please call (02)8702-****." I dont know who used my card on purchases.

Location: Quezon City, Manila

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#2016643

Hi PissedConsumer256****, as much as we wanted to track the unauthorized transaction to your account, we are unable to do so since we do not have access to your credit card account. May we suggest coordinating this matter with your issuing bank to temporarily block your account until further action has been given.

It is good to know that you have been advised that you may file a dispute for the unauthorized transaction and already requested to block your account. May we also suggest coordinating this matter with your issuing bank, personally. Rest assured, the bank will conduct further investigation and they will be the ones who will settle everything for you. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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