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I am raising my complaint about Falsified Delivery of your courier and your Customer Service tolerates this kind of actions of your courier. I have been reading in your Customer Reviews about falsified Delivery and no wonder it keeps on happening because you allow your Customer Service to tolerate this kind of wrongdoings.
Another issue is your Courier tagged an item that they are not able to have it received failed delivery due to wrong address even the address is correct.
Not only that your Customer Service put words into mouth of your Customer by stating in their email "as per our agreement" you need to reorder when in fact I am following up on my complaint.
Product or Service Mentioned: Lazada Express Philippines Courier Delivery Service.
Preferred solution: Let the company propose a solution.