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Order # 224267950175646 This is an order from a local seller and I originally ordered on March 14. By March 20, I contacted the seller why the order status hasn't moved from "Packed by the sellerC yet. She told me LEX PH hasn't picked up the package so she suggested...
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LazadaPH
LazadaPH

Hi, HandsomeHamster. We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. Upon checking, your item ...

2.9
#1497940
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I have a 6 items on my order number 223508420139775 some of the items I already received and some of it yet to receive but one of the items was tagged delivered but i never received the item. there was a delivery on the said date it was delivered but it was for a...
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LazadaPH
LazadaPH

Hi, FeistyBeetle128. We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. We have sent you an email...

#1497874
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Lazada Philippines - Dissapointed....
umorder ako ng havaianas n sleeper nung march 18,2019.nadeliver ung items march 20,2019 ang problema mali ung items na narecieve ko.panu ko ngaun maibabalik sa inyo itong items nato...
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LazadaPH
LazadaPH

Hi, ActualGoldenLionTamarin826. We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. You may file a...

#1497822
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Lazada Philippines - Item was not delivered but starus is delivered
Lazada Philippines - Item was not delivered but starus is delivered
Lazada Philippines - Item was not delivered but starus is delivered
I ordered 2 pcs of kitchen organizer but I didn't receive it. I complained and requested for an investigation but they said they need an acknowledgement receipt. Really? I didn't receive the item and you're looking for the acknowledgement receipt?
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LazadaPH
LazadaPH

Hi, PissedConsumer1497798. We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. For us to settle th...

1.9
#1497798
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Hello LAZADA, once out of stock I can understand that. But 9 times out of stock, I can not understand that anymore, how does that work? How is this possible with you? Order #221215975813954 Order #221219190013954 Order #221630257013954 Order #221629094513954 Order...
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LazadaPH
LazadaPH

Hi, DizzyPlatypus834. We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. It is possible that the ...

1.0
#1497796
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20000002290511 this is my tracking number. The item was ordered last March 5th. It has been on manila lex sortation since march 15th. Kamusta naman?
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LazadaPH
LazadaPH

Hi, ExclusiveCrow496. We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. For us to settle this ma...

1.5
#1497667
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Lazada Philippines - Order status
Lazada Philippines - Order status
Lazada Philippines - Order status
Lazada Philippines - Order status
Hello, good morning. I tried to contact you guys regarding with my order through live agent however it cant connect me to chat support agent. this is regarding with my order # 223414909542410 I still dont receive it, it says delivery attempt and it will return now to...
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LazadaPH
LazadaPH

Hi, ReminiscentHaddock. We would like to sincerely apologize about what happened. Upon checking, the refund was already processed via reversal on your card used in purchasing ...

1.0
#1497657
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Haysss...nag order ako laptop..cod nung march 11..march 21 na wala pa din proseso nangyayari sa order ko...march 12 pa nung kinuha ng lex sa store ng pinag orderan ko...!anu na?balak niyo pa bang isend sakin?kung hindi na sabihin niyo naman para hindi na ako umasa!!...
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LazadaPH
LazadaPH

We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may ...

1.0
#1497209
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Lazada Philippines - Lazada Rejects Review of Fake Product
I received a fake product that is way different from the photo of the product posted by Lazada on the site, Lazada keeps on rejecting my review, product still up on their site with zero reviews, seller even included on their upcoming birthday/anniversary promo
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LazadaPH
LazadaPH

Hi, PissedConsumer1497167. We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. For us to settle th...

#1497167
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According to your tracking details my delivery item with tracking # SO0023551674 has been delivery attempted, but as of now haven't received item. Suppose driver is Jerico Salazar. Kindly check said conplain. Tnx
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LazadaPH
LazadaPH

Hi, AgileSwan. We do understand your concern as a customer and we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter th...

#1497013
Reply to reviews