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I ordered a fridge early december as the delivery time would be before christmas (between 20-23) in the province, but as expected it didnt arrive, only after days of chasing the shipper LBC and finally getting through to the Lazada hotline i was advised they would check the status (LBC could not give me any straight answer on where the item was or when it would be delivered) finally i got an e-mail from lazada CS advising the new delivery date of 6 Jan. ORDER CANCELED.

Do Not Prepay anything with Lazada, they dont care once they have your money. The excuse Lazada finally has given is that the system would not know how the item would be delivered thus cannot give an accurate delivery time even it says guaranteed.

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $430.

Preferred solution: Full refund.

I didn't like: Delivery failure.

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Anonymous
Makati, National Capital Region, Philippines #1261759

:: First time mo, bumili s lazada kasi ung tuwang tuwa k meron pla cla nung fav anime character ng pamangkin mo, best pang xmas gift, tpos tuwang tuwa rin ung mkaka resib, tapos, tuwang tuwa ka kasi after 2 days nakaka elib ang bilis, na deliver agad, kasi lam mong rare ung item, buti nlng sinilip mo ung laman, pero banas n banas ka kasi mali ung item n nasa loob. tapos mas badtrip ka kasi naabala kp, ipa LBC, tpos my txt na hnd available ung item na nabayaran mo na, tpos, antay k ng refund, lumampas n ang xmas, lalampas p ang new year, tpos mag iisip k ng ibang gift, tapos mabibgay mo tapos n pasko at new year, .

tas mensahe nila "We apologize for the inconvenience this may have caused you". .dq maintindhan bkit cla nagkamali e my receipt nmn s labas ng packaging un, malinaw na luffy hnd pikachu, at halos ang sipag ng SMS notif nila, ang shu shu NGA db. . #BitterLang F.U!

beastmode ka kasi super nkaka ewan lang tong LAZADA na walang enta. dq ma tag ung page ng LAZADA, bwisit cla #BeastMode #TaenaLang :: REF Order # 348555159.

. ::

LazadaPH
#1261558

Hi, thank you for bringing this matter to our attention. Upon checking, this concern has been coordinated and confirmed that your item may be delivered on or before January 6, 2017.

Please note that your item is shipped via sea. Thank you for your patience and understanding.

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