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I did not realize that i forgot to update my old phone number to my new phone number

Product or Service Mentioned: Lazada Express Delivery Service.

Preferred solution: Deliver product or service ordered.

Lazada Philippines Cons: Customer service contact telephone lines are not working, Need ko po makuha remittance code pakiresend po.

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Hi, Ma'am/Sir. Please be advised that delivery addresses, phone numbers, size, quality of items and recipient names cannot be modified/changed once order has been successfully placed and confirmed, it is because of the waybill is recorded already.

You may expect a push notification in your Lazada app or email once your item is out for delivery as an alternative on receiving notifications. For more questions and updates, you may reach us via our Contact Us page at

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