Contact Lazada Philippines Customer Service
Lazada Philippines Phone Numbers and Emails
Customer Service Number:
-
(571) 738-5576
Customer Service:
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+1 519 593 8559
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+632 795 8900
Lazada Philippines Emails:
Contact Information
Lazada Philippines Website:
Lazada Philippines Help Center:
Corporate Office Address:
Other Info (opening hours):
Live Chat: 6am to 9pm, except holidays
Phone: 9AM-6PM, Monday to Saturday, except holidays
Summary of Lazada Philippines Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lazada Philippines?
Shipping and Delivery Question:
- “Delayed delivery of item”
- “I ordered for a school bag..and I got a message from your office that my school bag packing is coming soon, but what the delivery person gave me was cloth not school bag, and I did not order for clothes.”
- “Because my order has'nt been delivered yet”
Request for Information Question:
- “Concern for an order”
- “Questions regarding payments”
- “Need help for refund”
Refund Question:
- “Refund issue”
- “Refund”
- “Refund problem”
Return/ Replace Question:
- “Returned item to lazada”
- “Return and refund issue”
- “I want to return the item”
Activation/ Cancellation Question:
- “My parcel was cancelled. , But only the delivery Rider cancel it not me. Im waiting for that parcel”
- “Di ko po ma-activate Lazada wallet ko Kasi wla po ako nailagay na phone number at e.mail po.paano ko po mai-activate Yun?slmat po”
- “I need my money back from cancellation”
Product/ Service Question:
- “Need to withdraw my money”
- “I need to change my old damage cell number which registered here in my lazada account”
- “My item not working”
Payments and Charges Question:
- “Payment”
- “About the error of my payment”
- “Wrongfully charged”
Account Question:
- “Hindi ko po mabuksan ang aking account dahil nanakw po ang aking cellphone together with my sim card no. hindi kp po mabuksan ang aking account dahil wala na saakin yung simcard sana akoy inyong matulungan kelangan ko po kaseng mabuksan ang account”
- “Need to update my email adress on my account”
- “I want to change my number in my account”
Cards Question:
- “Credit card transaction issues”
- “My card was used by an unauthorized person”
- “Credit card transaction”
Staff Question:
- “Customer service”
- “Lazada E-Services Scamming(?) and Misinformation”
- “They gave wrong description of itmes. And cannot contact anymore the sales staffs.”
Website/ Application Question:
- “To follow up application”
- “About the requirements of my application”
- Change on application details
Other Question:
- “Address”
- “Activating Lazada Wallet”
- “Refubd”
About
, , , ,
LAZADA Philippines is an online shop that offers a wide variety of products. It is presented to provide a convenient, worry-free online shopping experience to its customers. The company features free delivery. It offers 14-days returns policy. LAZADA Philippines allows its customers to shop at any time and any place, providing a number of deals in books, electronics, phones and accessories, computers, hardware, home and living, home appliances, etc. The shop also sells travel and luggage, beauty, jewelry and watches, toys, kids and babies, fashion, and sports products. LAZADA Philippines is owned by Rocket Internet. It is presented in such countries as in Indonesia, Thailand, Vietnam, and Malaysia, etc.
Lazada Philippines is ranked 85 out of 497 in Auctions and Marketplaces category
Asia, Worldwide, Other, USA
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