Contact Lazada Philippines Customer Service
How to Reach a Person at Lazada Philippines
Verified Contact Information
Customer Service Number:
-
1-571-738-5576This number is currently not in service
Customer Service:
-
+1 519 593 8559
-
+632 795 8900
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+6 328 952 9232
Legal:
dataprivacy@lazada.com.ph
Privacy Inquiries
dataprivacyph@alipay.com
Media:
affiliate@lazada.com.ph
Affiliates
Lazada Philippines Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Lazada Philippines Phone Number
+632 795 8900
Average Hold Time
Up to 3 minutes
Most Popular Lazada Philippines Email Address
dataprivacy@lazada.com.ph
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Request for information, refund, shipping and delivery
Lazada Philippines Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Lazada Philippines Phone Number | +632 795 8900 |
| Average Hold Time | Up to 3 minutes |
| Most Popular Lazada Philippines Email Address | dataprivacy@lazada.com.ph |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Request for information, refund, shipping and delivery |
| Customer Effort Score | Low Effort |
| Prepare before the call to Lazada Philippines | Phone number, order id or tracking number or first and last name |
Contact Information
Lazada Philippines Website:
Lazada Philippines Help Center:
Corporate Office Address:
Lazada
Net Park Bldg.
Net Park Building, Level 23, 5th Avenue, Bonifacio Global City, Taguig City
Metro Manila,
Manila
1634
Philippines
Other Info (opening hours):
Hours:
Monday - Sunday: 08:00am - 08:00pm
Summary of Lazada Philippines Customer Service Calls
8.2K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lazada Philippines?
Shipping and Delivery Question:
- “To report a courier for not delivering our paid parcel”
- “Deliver my order now”
- “Package follow up”
Request for Information Question:
- “Blocking concern”
- “For verification”
- “How can I used my refund wc put in voucher I cannot used it pls help”
Refund Question:
- “Asking for a refund”
- “Ask for a refund”
- “Refund”
Product/ Service Question:
- “File complaint”
- “Scammer alert.. Need to”
- “Complaint”
Return/ Replace Question:
- “My return refund is rejected”
- “Correction and update”
- “To return merchandise bought two days ago and get refund.”
Activation/ Cancellation Question:
- “Cancellation Order”
- “Cancel unauthorized transactions”
- “Papadeactivate ko yung account ng paylater na naka pangalan sa wynpol tejome”
Payments and Charges Question:
- “I have a problem on my lazada wallet its lock and i cannot use my credit in lazada wallet”
- “Fraudulent transactions with gcash”
- “Fraudulent transactions”
Account Question:
- “Lazada took money from my gcash account”
- “My account was ***”
- “Log in”
Cards Question:
- “On Hold Purchasing using my card”
- “About lazada gift card voucher”
- “My card was used by an authorized person”
Staff Question:
- “Report a rude driver”
- “Need to call the service center because important”
- “Regarding a bad attitude of one of your delivery courier,lex ph.”
Website/ Application Question:
- “Every time I went for vacation to Philippines,I’m always tooked order online to Lazada..now ,how can I make an order if I’m outside Philippines ,but deliver to same address where I stayed in batangas..”
- “Not receive the item but on the app it was delivered, I did not receive any calls or message from the rider”
- “*** app said item delivered but no item recieved”
Employment Question:
- “Inquire the legit parnters online job”
Other Question:
- “Inquiring”
- “Na scam ako”
- “I want to get my lbc remmitance number”
Compare Lazada Philippines Customer Service To
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Lazada Philippines