Caloocan, Manila
Not resolved
2 comments

Hello Please reply naman po kayo sa concern ko. I bought Nextbook NX785QC8G WiFi Tablet 8GB (Black) Buy 1 Take 1 under order number 324864192.

The other item have a damaged and you already confirm it. We send the other item and you received it 13th of January. Until now you haven't contacted me or email me when are you going to return the items. It is already 16 day.

Indi naman basta basta ang binayad namin sa inyo, 4,999.00. PLEASE GIVE US A FEEDBACK.

Reason of review: Poor customer service.

Monetary Loss: $4999.

Preferred solution: Deliver product or service ordered.

I didn't like: Slow response.

Company wrote 0 public responses to the review from Jan 29, 2016.
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LazadaPH
#1105392

Hi, please disregard the first comment as we have already gotten the RTN for the other item. We'll get back to you once we have an update from our Return's Dept. Good day!

LazadaPH
#1105385

Hi, may we ask for the Return tracking number of the remaining item that needs to be returned to us? We can only process your refund if you returned a complete package.

Please contact us immediately via Lazada's Social Media accounts for the RTN. Good day!

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