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I ordered a smart phone na tag php13,990.00 gamit ang debit card ko kaso nag fail ang transaction.Sabi nila wala nadebit s account ko at masusuli ang pero maximum 15days.

Pero 30days later I checked my passbook pero nadebit tlga daw ng LAZADA. Tinignan ko, ang LAZADA tlga ang nagdebit. Yun tumawag ako s helpdesk ng LAZADA (hindi toll free). Ang laki ng nawala sa load ko.

Sabi ni CS agent may discrepancy daw sa info kaya nagfloating ang transaction. Tapos yun inayos ung info na hindi tama at sabi ni CS agent na may maximum 45 banking days pra maprocess depende sa banko daw. After 45 days, wala. Nag email aq sa kanila puro na lng cla pasensya na daw, aasikasohin daw, aftr 3 days day may mag email galing global something (ewan ko).

Pro wala. Email na naman. Extnd na namn nang ilang day, hindi n cla nagbigay kung ilang araw. Eto malapit na mag 3 months, wala pa rin.

Nakakapikon na, nakakainis, ang sakit sa puso. Pinaghirapan mong iponin tapos ganun2 lang. Kukunin lng nila na parang wala? Ano to?

Scammer lang ang peg?!Ibalik nyo po ang pera ko.

Review about: Lazada Philippines Shipping Service.

Reason of review: Debit reversal.

Monetary Loss: $13990.

Preferred solution: Full refund.

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Anonymous
#1326309

File ka complaint sa DTI, you can do it online.Search mo sa Google.

I am so sorry to hear that, ganun din ako dati. I did everything, emailed them, called them, tweeted, messaged other victims, etc. and after one month nabalik din pera. Naibalik nga pero very hassle.

I don't really recommend Lazada to my friends and loved ones. I was also one of their active affiliates but I decided not to promote them anymore. Kawawa kasi yung mabiktima.

Buti sakin at nakuha ko pera after 1 month, marami pa rin hindi nakatanggap ng refund kahit more than 2 months na.Follow-up mo din cla thru Twitter kasi active sila dun.

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