Resolved: Lazada Philippines - DEFECTIVE 1 SET ACTIVE BLUETOOTH MUSIC PLAYER OR THE BLUETOOTH SPEAKER BE-13 (BLACK)
Update by user Mar 14, 2015
The return tracking number for this item is W0770503B.
Please do something on this problem. Please resolve this issue the soonest.
Original review posted by user Mar 10, 2015
I JIM VERJIL HEYRANA ORDERED 2 SETS OF BLUETOOTH SPEAKER BE-13 (BLACK) AT LAZADA PHILIPPINES LAST FEBRUARY 28, 2015 AND ARRIVED TODAY MARCH 11, 2015 HERE IN EL NIDO, PALAWAN WITH THE ORDER NUMBER 303365167.
I RECEIVED THE SAID ITEM WITH DEFECTS AND RETURNED TO YOUR COURIER 2GO.
NOW, WHAT I WANT TO KNOW IS IF HOW MANY DAYS WILL IT TAKE FOR THAT ITEM TO BE REIMBURSED. SINCE, I PREFER REIMBURSEMENT OF THE ITEM RATHER THAN REPLACING THE ITEM.
WILL THAT REIMBURSEMENT AGAIN TAKE 2 OR MORE MONTHS?... BECAUSE, AS PER EXPERIENCE, YOU HAVE A VERY POOR CUSTOMER SERVICE.
WHERE, BEFORE, I RETURNED A DAMAGED ITEM AND WAS REIMBURSED MORE THAN 2 MONTHS AFTER IT WAS RETURNED.
Reason of review: Damaged or defective.
Monetary Loss: $999.
Preferred solution: Full refund.
I liked: Cash on delivery.
I didn't like: Poor customer service, Slow delivery.