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Good day, my package in cross dock alabang is already a week staying there can you please release my order, so I can receive it as soon as possible? This is the tracking number 991000****6141 in the name of jenalyn sato its already paid, its is baby essentials we need it badly looking forward for your quick response thank you.

User's recommendation: Dont use lbc for tmur transactions.

Preferred solution: Deliver product or service ordered.

Lazada Philippines Pros: Product price.

Lazada Philippines Cons: Customer service people have zero authority, Coordination between departments, Dont cooperate about delivering the deliveries.

Location: Burol, Calabarzon

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#1891680

Hi Jenalyn S, we do understand how you feel as a customer and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

#1891686
@lazadaph

301035****78515 can you please do something about this, its a baby essentials and we need it badly, by the way your customer support is a computer generated can you please change it to real person that can answer questions,

#1891688
@lazadaph

301035****78515 this is the order number i keep tracking this since day 1 because we need it badly i even pay this just to deliver this sooner but this is what happened. Please do something about this

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