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1 comment

I ordered an Asus laptop last September 19, 2016 at 1PM and received an email that the item will arrive in 2-3 business days. I've been waiting for the delivery since then, but, up until today nothing has been delivered.

Please take note that the amount has been debited from my account already. Also, no one is calling me to provide any delivery details since the ETA is overdue. I'm so disappointed with your service and i want the item to be delivered today or have my order cancelled.

Will you provide me a feedback as soon as possible? Thank you so much.

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

I didn't like: Terrible customer service.

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San Carlos City, Negros Occidental, Philippines #1221429

Good day! Sure, we can give you any feedback you need.

You just need to provide us the order number for this concern. Or to easily track your orders, you may just click this link:

By the way, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

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