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1 comment

My parcel was not delivered, they did not even contacted me,i just receive a message from lazada telling me that delivery attemp was unsuccessful? Why? My worry is that,i have more very important parcel to be delivered, i hope you can help me with this.

Preferred solution: Deliver product or service ordered.

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#1885394

Hello Roy, we understand how you feel and we appreciate that you reached out to us. We suggest to fill out the form on your tracking site if you disagree with the declared Failed Delivery reason within 12 hours for further investigation.

For more information about failed delivery concerns, kindly visit this link: https://tinyurl.com/y94qcdvy. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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