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Does your driver even know how to text or call? You just declared my package as a failed delivery without even trying to attempt to call me first? TRACKING NUMBER IS SO010448****

Preferred solution: Deliver product or service ordered.

Lazada Philippines Pros: Ease of use, Variety of goods.

Lazada Philippines Cons: All auto reply.

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Hello Belinda, we understand your disappointments and we apologize for the delivery issue that you encountered from one of our couriers. Yet, you can rest assured that we are working closely with our service partners to better serve you in the future.

Regarding your concern, we politely suggest to fill out the form on your tracking site if you disagree with the declared Failed Delivery reason within 12 hours for further investigation. For more information about failed delivery concern, kindly visit this link: For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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