I ordered a slipper in Lazada (2 pairs of slippers). The courier texted me in the morning that they will attempt to deliver my parcel within the day and told me as well if how much the amount of the order that I need to prepare.
I waited until night. Because I was used in Lazada that if they call me, in the morning, they will arrive around 2pm in the afternoon but on that today of the delivery, they did not arrive. I checked my Logistic Information about my order, and it was stated there that they can no longer deliver my parcel and the reason that was stated t there is that "recipient rejected package at address" which they did not even call. Their text was from morning, but the next time around, they didn't call.
What should I do? Will I still receive my package or not?
Preferred solution: Deliver product or service ordered.
Lazada Philippines Pros: I liked the affordability of their product.
Lazada Philippines Cons: Lex delivery service, Not receiving updates after numerous follow up.