Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Update by user Jan 08, 2018
to make it short, the 2 items were both delivered the 26th in december, 26th in dec: i filled in the return request form cos both items were not the right ones. 27th dec 11:30pm...they asked me to give the reason and photo of the items 1st in january, they accept my request and tell me i can NOW return the items...
were are the 7 days?????? the 1st in january you tell me i can return the items????
and i had to send them back the 2nd in january, that s 1 day not 7... i work from 8 am to 8 pm in a call center, i can t send it back on the 2nd...that s ridiculous
Original review posted by user Jan 08, 2018
I made several orders for christmas, tiwce i ve been sent the wrong items i recieved the 26th in december, the 26th, i filled in the return request form. the 27th they asked me to give the reasons and sendd them pitures.
ONLY the 1st in january they replied and allowed me to return the items... leaving me only one day to remain in the 7days return satisfaction. i could only return them the 3rd... those behaviours are unacceptable.
not only beautyblender shipped me a lower priced item and were probably out of stock so they sent to me whatever they had hoping i wouldn t have time to return it... As you can see the bra i recieved is far from what i ordered, and is obviously very bad quality. it has no forms, the pads are removable and keep on moving as well as totaly flat. but then LBC but the 2 items in the same shipping bag, with both the canisters and the bra, when lazada emailed me to tell me they recieved the return item, there was only the bra, THEY STOLE the canister So not only i faced dishonnest vendor but i got robbed by lazada, and then because of their overdelayed answers to my return request, 6 days, giving me 1 day to ship everything back, they refused to give a positive answer to my return.
(the bra surely was a mistake i ordered 10 items from taobao collection, other items on different orders were all fine) so, now all i wish is to get all my personal data removed from their computers, as well as my payment methods: credit cards and paypal. they stole me, and i don t wish to order again with them, they might as well use make fraudulent use of my payments as they are capable to steal the returned items. thanks. NB as you can see i got 2 tiny beautyblender canisters, which are 100PHP cheaper, and the bra is far from what i ordered.
order #334854851 and the bra is far from what i ordered too. order #355269211
Product or Service Mentioned: Bra.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1200.
Preferred solution: Full refund.
I liked: Huge choice, No hassle from oversea shipping items.
I didn't like: Always overpriced up to 10times the price, Too many fake items, Many products are not genuine and sold as genuine, Lazada gets money from non genuine items, Very bad return politics.