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Advertised vs Delivered
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I ordered a xiaomi phone last sept. 6 which on a discounted price, the sale starts at 12nn and finished the transaction by 12:02 nn, they promised it to be delivered by sept.

11, unfortunately they did not delivered the item, several follow ups where made, their incompetent chat supports, hoteline supports and even their customer relations manager telling me different alibies like "we cancelled your order" "rest assured it will be delivered at your doorstep by sept 11" "between sept.

12 to 17" "on or before sept. 25" this made me decide to ask for DTI assistance, because this has to stop

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Sep 15.
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LazadaPH
#1565166

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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