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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
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It is a long story, first I ordered Nike shoes I thought it was original coz the day I ordered it didn't mentioned if it is original or class A. But still I paid it even it's class A coz I thought the delivery order from them is fast but unfortunately NOT!!

it takes 10 days maybe? to be short I spoke to their Live Chat and complain about that then it was so Rude the answered I got from this person or who ever his/ her !! I told her/him "If this my order I will not received from the date that shows in your system and didn't come, I will complain!!! he answered me like okay!

go ahead!! WTH?!!! And then I will make this urgent!! but the next day I got a message that it was cancelled, WTH!!

I never told to this person to cancel it. Now I am waiting for the refund.

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Poor customer service.

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