Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

It is a long story, first I ordered Nike shoes I thought it was original coz the day I ordered it didn't mentioned if it is original or class A. But still I paid it even it's class A coz I thought the delivery order from them is fast but unfortunately NOT!!

it takes 10 days maybe? to be short I spoke to their Live Chat and complain about that then it was so Rude the answered I got from this person or who ever his/ her !! I told her/him "If this my order I will not received from the date that shows in your system and didn't come, I will complain!!! he answered me like okay!

go ahead!! WTH?!!! And then I will make this urgent!! but the next day I got a message that it was cancelled, WTH!!

I never told to this person to cancel it. Now I am waiting for the refund.

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Poor customer service.

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