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received a heavy duty food mixer from them on the 4th of febuary.Item ceased to work on the 5th of febuary.Waded through the minefield of how to return the product,to no avail,even to get a returns form from them you have to pay $8 for a pdf print out of the form.i have been dealing with lazada for many years and i must admit this is the first problem i have had.Straight forward when you want to purchase an item,but when you want to return an item obstacles put in your way.heavy duty
Reason of review: Damaged or defective.
Monetary Loss: $30.
Preferred solution: Full refund.
Lazada Philippines Pros: Difficult for solve, Ok but when there is a problem very hard to contact.
Lazada Philippines Cons: Poor customer care.