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1 year refund not processed until now

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $6990.

Preferred solution: Full refund.

Lazada Philippines Cons: Slow response.

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Hi Lay, we understand your concern. As per checking, this was already coordinated on our relevant team.

Kindly anticipate their feedback on your email once the investigation was done. Please refer to this case #: 2050000010332060 for your reference. For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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