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I have "cash in" a transaction in my lazada account from my bpi yet it did not reflect in my lazada saying failed cash in.

Monetary Loss: $12990.

Preferred solution: Full refund.

Lazada Philippines Pros: Delivery service.

Lazada Philippines Cons: Incompetent customer service.

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#1823173

Hi Nikko V, upon checking the screenshot you provided was your registration confirmation from your issuing bank. We suggest you contact your issuing bank if you were debited for the amount but in your Lazada Wallet there is no amount reflected because it was an unsuccessful transaction.

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

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