Lazada Philippines - Empty BOX!!!

my item was delivered march 18, 2016 i ordered 1 pocket wifi with free powerbank it was sealed when i open it pero un pagbukas ko ng box wala un pocket wifi ang meron lang powerbank nakakainis tiwala pa naman me sa LAZADA masisira company niyo kung di nio aayusin service niyo i hope magawan agad ng respond ito kaya me nag order ng pocket wifi para sa holyweek un pala di ko rin pala magagamit mas maganda na refund nalang nakakadismaya

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Diversity of Products or Services
Billing Practices
Turnaround Time
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy

Reason of review:
Poor customer service
Monetary loss:
Product or service
Pocket Wifi
Review category
Auctions and Internet Stores
review #812811

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Mar 21 #1131152 Cebu City, Central Visayas

hey i ordered one set of kitchen knives tapos kulangan ng dalawa.. how to report this to lazada?? thanks po

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Mar 21 #1131125

Thanks for bringing this to our attention. Pasensya na po sa nangyari. Pwede po nating ibalik ang item ng LIBRE sa pinakamalapit na LBC outlets sa inyong lugar. I-fill out lang po ang kasamang Return form at isulat ang reklamo na naobserbahan sa item. Tawag na lang po tayo sa ating CS hotline para iprovide ang RTN na ibibigay sa inyo ng LBC pagbalik ng item. Good day!

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