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I transferred 1000Php to my Lazada wallet but it failed, when I checked my bpi account balance the cash was already deducted. Please see the attached photos for reference. This is my first time in attempting to transfer to Lazada wallet but I already encountered this type of problem

Product or Service Mentioned: Lazada Philippines Account.

Monetary Loss: $1000.

Preferred solution: Full refund.

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Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

May we ask for your registered email address in Lazada and best time to call to discuss this matter? For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

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I have the same issue lazada! Failed wallet cash in but still deducted to my bank account!


Has your issue been resolved quickly? I have experienced the same thing and I wonder how long it takes them to rectify it.

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