Not resolved

They delivered fake product and it just happened today, when we try to call the guy who delivered it, to get back our money, they say that they cant give it back to my husband, they need to call the company first, to make the story short, the manager call us and she said we need to do the process on the refund, my husband get really mad cause the money is just there and they don’t want to refund it, its just a couple hours when we try to return the product and refund our money, but the manager refuse about it, she insisted about the process thing, so its a lesson learned to us, DONT EVER SHOP ONLINE, NO REFUND AND YOU CANT CHECK THE PRODUCT.

Review about: Simoniz Fix It Pro Sealcoat.

Reason of review: Not as described.

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Hi, we apologize for what happened. We'd like to help you with your concern.

But first, we need to have your order number so that we can check it for you. We can also help you with your refund. Rest assured that we'll make sure to resolve your issue in no time. We are continuously working on making our services better.

Thus, we wont tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page @

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+. Good day!


I order stuff online like Lazada all the time, most of it are tech stuffs like computer parts, etc. You could be aware sometimes that the seller may be fraud, it's best to see the reputation and review of the product first before purchasing that item.

But if we're talking about refund..yeah, if that's COD, it's best not to pay it if you got the wrong product. it's always best to open the package first before paying or feel the bag if it's the right item.

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