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I am writing with regards to my placed order through Lazada. The vendor messaged me directly via viber and instructing me to directly order from them and not through Lazada.
also payment should be paid to them (vendor) before products can be delivered:
1. Lazada order no. 370930****20067
Sold by:Marley shop
Estimated Delivery Dates: 18 Apr - 20 Apr, 2021
Brand new CERVELO S5 DISC DURA-ACE DI2 BIKE black
2. Lazada order no.
Sold by:UNICEF SELLER
Estimated Delivery Dates: 15 Apr - 19 Apr, 2021
Trek Fuel EX 8 Full Suspension 29er
It is LAZADAs utmost responsibility to make sure that your vendors can meet deliveries of what they advertised and made available during your buy-out process.
LAZADA and/or your vendor(s) just made FALSE ADVERTISING which is deceiving to us, the consumer.
Please make sure that the delivery pushes through as promised. Otherwise, we will file a complaint to the Department of Trade and Industry. More so, we will post this on the social media and get LAZADA CONSUMERS be aware of such SCAM.
Reporting this matter to Mr. Raffy TULFO could be our option so we can conduct discovery of our consumer rights.
I am disgusted that it has to come to this.
User's recommendation: Do not tolerate false and misleadinh advertising.
Product or Service Mentioned: Lazada Philippines Deal.
Preferred solution: Deliver product or service ordered.
Lazada Philippines Pros: Convenience, Products availability, Cod, Variety of products and services.
Lazada Philippines Cons: Bad quality of the product, Terrible customer experience.
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