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2 items from my order number 215238702853413 has apparently been delivered at my house. Received by me.

1. Singature is not mine nor anyone from the house.

2. My surname in the "signature proof" is misspelled.

3. It was tagged as delivered 1-2 minutes after it was out for delivery from LEX Bacoor Hub. Which is impossible.

4. Supposed delivery time was 10PM, Dec 13, 2018.

We never even saw the delivery truck. I was horrified when I received an email that it was delivered when nothing came!

I can't even file for a refund because there is no item to return!

Product or Service Mentioned: Lazada Philippines Courier Delivery Service.

Reason of review: Problem with delivery.

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LazadaPH
#1612619

Hi ShyLabradoodle, we understand your disappointments and we appreciate that you reached out to us. We were trying to call you today at the contact number tied up on the order number you provided.

For us to settle this matter the soonest, may we know the best time for us to call you? For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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