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I have placed an order last month, details attached. The package has arrived at san pedro sortation center on may 6 and has not move since then. Today is supposed to be the last day i should receive it but no update on the tracking and no delivery too.

It is very frustrating.

Location: Addition Hills, Manila

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#1878825

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

We checked that item is now handled by the assigned courier on your area. Please be advised, items shipped via sea such as powerbank, selected electronics, liquid exceeding 100 ml, please add 15 days on top of the said timeframe. All import (international) items will be delivered within 20-30 calendar days. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

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