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My parcel has been inbounded at the logistics facility since June 8 but has not been delivered yet.

Order number: 294187****55063

Preferred solution: Deliver product or service ordered.

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Same experience, I ordered last June 4 , wala nangyari , na stuck sa San Pedro sorting station ang tracker. .

. Naghintay ako 15 days , then nag comment ako sa Facebook page nila, ayun, nataranta ang customer rep nila, inasikaso ako agad, tumawag at nag email agad sa akin, in the end, meron pala sila system error and hindi na mag pro-proceed ang delivery.

. Sinayang ang 15 days ko sa kaka anyway sa wala.


Hello Arjun, we understand how you feel and we appreciate that you reached out to us. Upon checking, your order was already being forwarded to our Logistics team and will be for delivery soon.

Since it's still within the delivery timeframe, we politely advise you to anticipate its delivery on or before June 25, 2020. Kindly visit this link: for more information about shipping & delivery. For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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