1 comment

Good day! Pleasw help me on my refund from a seller named T.mall.

They delivered the wrong item, received it on September 15, 2020 and was trying to get in contact with the seller whose not responding and finally returned the item on September 21st via LBC. Still didn't hear any from the Seller and received a notification via Lazada App that "Seller did not respond in time.

We will contact you within 1-3days" yet still didn't get any updates. Poor CS from the part of the Seller(T.mall).Please help and Thank you.

For reference, here is the order number of the said item:


User's recommendation: Pls have the seller send photo before delivering.

Location: Marbel, Cotabato

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

Once you received an item with problem, no worries, because we have a return policy. You may fill out an online return form that you may check on your Lazada app. You may click this link: https://lzd.co/How_To_Return on how to return. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

Lazada Philippines Reviews

  1. 1825 reviews
  2. 726 reviews
  3. 575 reviews
  4. 236 reviews
  5. 172 reviews
Lazada Philippines reviews