Update by user Sep 20
Thank you for answering my concern lazada customer support. Keep up the good service
Original review posted by user Sep 18
Lazada I was just new in the app and I'm testing if a voucher would work. I placed an order without knowing that it cannot be canceled.
It was just a few minutes past but the cancel button doesn't work already! and when I reached out in your customer service, it didn't help me with my problem that is why I'm here because I went off to my regular sleep schedule just to find a way to cancel this and I've wasted almost 3 hours looking for a solution in my problem! I consider this as FORCE BUYING!! You didn't put any banner that will make us aware about such thing in that particular store!
I've wasted so much of my time already lazada!
please do something about this ASAP! my order #207290579916859
Product or Service Mentioned: Lazada Philippines Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Cancel my order.