I've found out some charges on my credit card account that I never made. There were several of them having significant large amounts.
My financial institution advised me to contact the merchant and dispute all of the charges unfortunately there is no contact number provided to reach these people. I need to use my card for other business needs and due to the charges that went in through your company, my hands are tied and I am not capable of doing so. This is really frustrating to hear that it would take a while for your company to reverse back the amount you took from my credit card account that I never authorized.
I want you guys to reverse back the charges that you took from my account and I would like to hear an explanation why such fraudulent transaction would be made possible without the card holder being notified .
Reason of review: Problems with payment.
Monetary Loss: $3000.
Preferred solution: Full refund.