Mandaluyong, Manila
1 comment
Not resolved

This is to formally report an INVALID TRANSACTION following my call to Sheila (ID3 188028) on January 24, around 3:15-3:30pm and to Martin (ID# 276437).

As reported, I received a text message from my bank, BDO, informing me of a transaction at Lazada amounting to P28,889.00 at around 2:05pm yesterday.

Please consider this as an invalid transaction as mentioned earlier, as I did not make such transaction/purchase, and is not a member or have not purchased through LAZADA.

Similarly, may I request LAZADA's investigation of this case and check all purchases made today or yesterday using a BDO Mastercard ending in 3103, amounting to P28,889.00. I expect LAZADA to hold processing and shipping of this item, (whatever it is), and investigate the person to whom this item is addressed to, as he/she is considered as an ONLINE CRIMINAL.

If I don't receive an update at once, I will report this to our Consumer Protection Bureau as I am from the Department of Trade and Industry.

Review about: Lazada Philippines Online Order.

I didn't like: Slow response.

Review #777081 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Angry because of this fraudulent transaction / $615
Preferred solution Full refund

Had an Experience with Lazada Philippines?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
LazadaPH
#1105954

Hi Hazel Joyce Doplito thank you for taking my call this issue is already resolve. :)

☆☆☆ Cindy ☆☆☆

You May Also Like

Lazada Philippines - Very Upset- Maging honest naman kayo sa payment ng mga customer niyo! Lazada Philippines "I recieved a letter from Lazada today. Actually, a notice where it stated that I have not paid my orders last July 08, 2016. I am a regular customer of..." Read more Lazada Philippines - Wrong Item ORDER #: 355488798 Lazada Philippines "I purchased a laptop, see the attached photo and URL of my ordered item. The laptop that was delivered has a different features. Based from your website it shows RAM:..." Read more Lazada Philippines - Does my payment order approved? Lazada Philippines "Nagorder po ako ng otg and baby toys a few hours ago with the payment method using my debit card. I checked my bank account and the amount for the..." Read more Lazada Philippines - Order still arriving Lazada Philippines "Bought hair dryer from Lazada last June 2 and hoping to get the item as promised by the website at June 5 or 6. However after 3 follow up emails..." Read more Little Caesars - Last night was horrible Little Caesars "Got there about 9:40 the lobby was full they had no pizzas they want to make special features they said they we're closed but I told told them know that..." Read more Maytag - NEVER IN LIFE AGAIN!!! Maytag "We recently purchased a home and bought the Maytag MSB26C6MDM Side-by-Side Refrigerator in October($1000). We moved into our new home in January and the merchandise was unboxed on 1/1/2017. Within..." Read more Case Boss - Case-Boss seems like a fraudulent company Case Boss "I purchased a case for my iphone 7 in many months ago, but have not received the item yet. Every time I try and contact Case-Boss they send the same..." Read more Case Boss Ripoff Case Boss "Placed order, did get advice that the delivery was delayed, replied to the confirmation email advising they had not delivered product. Tried to contact through fb till they blocked me..." Read more