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I am an avid online buyer of Lazada since 2014 and I never encountered to be scammed.. and I maintain the trust until now..

last June 28, 2020.. There was a Flash Sale for Samsung 65" UHD Curved TV by one of your supplier named ABENSON - HOME APPLIANCE CENTER which i believe is a legit seller due to connection with Lazada, amounting to 23,799.00 and i ordered it with COD payment, later i messaged the seller when will the item arrived and told me that "LAZADA WILL CALL YOU SIR".. then later someone called and asking to deposit the amount to 7-11 so that i will be prioritized..giving me the barcode 2018-11**-**06 and to pay at 7-11.. due to my experience of good transaction with lazada and the fact i encountered paying in 7-11 before..

i never hesitate to pay,..

now my order was cancelled and i can no longer talk to the one who call and from the seller chat box.. please help me.

thank you very much and hoping for immediate reply and assistance.

Teody Pangan

127-7 Abella st., Naga City

Contact # 0949.941.56.30

your client since 2014

Product or Service Mentioned: Lazada Philippines Abenson Home Appliance Center Profile.

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#1886021

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

For us to settle this matter the soonest, may we know your best time to call? For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

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