Cagayan De Oro, Northern Mindanao
Not resolved
1 comment

hi lazada management,. good day,.

i am concerned about dun sa order namin na mga sets of jewelries, kase yung nakalagay sa detail is 18k to 24k gold nag order ako ng mga items 3 items (lahat yun discounted),. tapos nung pumunta ako sa jewelry specialist para ipa tingin yung mga jewels na inorder ko kung totoo o hindi ang sabi di daw totoo na 18k at 24 k gold yun pang fashion lang, assuming kame na totoo yung detail na gold e hindi pala, gusto ko i refund yung mga jewelries.

kase disppointed ako sa purpose ko. pplano ko pa nmn sana na magorder pa ng marami kase sodisappinted ako.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
LazadaPH
Makati, Manila, Philippines #1227154

We're sorry to hear about your concern. For us to process your refund/replacement, sundin lang po ang step by step procedure on how to return your item:

1.

Log in to your account (email add na ginamit sa pag-place ng order);

2. Go to "My Orders" and click "Return";

3. Fill out the return form (clearly state the reason why you're returning the item);

4. Print the return form;

5.

Pack the items and attach the return label (PRINTED RETURN FORM); and 6. Send to any LBC Branch. Paalala lang po na meron po tayong 24-48 hours para ma-update ang current status ng item from SHIPPED to DELIVERED.

Sana po ay nakatulong kami sa inyo. Good day po!

You May Also Like