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I am very disappointed with Lazada. I have been an active customer for the last two years.

This is the second time this has happened and there will not be a third time. I ordered an item three weeks ago. I received a confirmation email that I paid for it out of my wallet credit and the item was shipped. A couple days later I received shipment on the wrong product.

When I contacted Lazada by live chat they told me to go on line to make the return. Four weeks later they still have not contacted me on my product I paid for which is still not delivered. I have since found that there are other more reliable online companies out here.

Lazada has lost my business and many of my friends as well. I have shared my new online shopping find with them and will continue to do so.

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Order processing issue.

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Hello Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

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