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Update by user Mar 03, 2021

Lazada Never contacted me and never helped in the return of my money they are acting as they have no responsibility and no time for a valued customer. if you buy on Lazada your alone and when something happens to you do not believe you can do anything to help or Lazada because you nothing and no one to them!

Original review updated by user Jan 13, 2021

I bought a printer 2 weeks ago, and I have no tracking number from theseller, andd it has not been delivered, and they will not answer my IM messages I wrote Lazada in the IM, and it abruptly went dead it froze and three days latter they sent an e-mail apologizing for the abrupt freeze on their IM I explained again and gave them a copy of the IM messages which demanded sending P2,000.00 peso to the sender for the Epson Workforce Pro WF-4630 All-In-One InkJet Printer and Lazada never returned any message at all and never answered my e-mail and did nothing to assist in getting this Printer or the money back, so after so many items I bought from Lazada only 75% were fully correct with many sending a substitute Item I respectfully give Lazada a #2 on a scale of 1 to 10 as 10 being the best Lazada is not for me. and when you look for Items like a printer 99% of the stores do not have it in stock so this place Lazada is a scam business, I also bought an upgrade for my computer which I had #7 and when I got it, it was a cheep upgrade made in China which never upgraded to 10 properly it was boot leg and finally had to buy another computer so if you want to waste your hard-earned money then buy Lazada

User's recommendation: Lots of places in the philippines is like this so expect trouble as there is no honor or respect for your purchase, go to the mall and buy and take home what you want.

Product or Service Mentioned: Lazada Philippines Profile.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

Lazada Philippines Pros: Fast with delivery, Delivery is fast.

Lazada Philippines Cons: 50 percent of delivered are corrected.

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Hi joseph S, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

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