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21 comments

I ordered an item from Lazada yesterday, and now I want to cancel it. Their page says I can't cancel my order!

Even if the order arrives at my house I won't pay! I tried chatting with their customer service but it says they are on a holiday. What if the order arrives to my house at their time of holiday. This is my first order and I'm disappointed because I want to order another item.

And now what am I supposed to do? I hope that Lazada can help me resolve this issue as soon as possible.

It's not even a matter of 24 hours and now i can't cancel my order. I hope you are not just forcing your customer to get this product.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1580979

I would like to cancel my order 208681205710602. I accidentally purchased it on October 14 and I tried cancelling it but it wont work.

Please cancel my order. Thank you

Anonymous
#1568082

207209352598642 please cancel this order nadoble po kasi order ko

PoliteSnowshoe
#1567365

Pacancel po ng order nagkamli nacheck out lahat eto po order number 207462656142750.salamat po

Anonymous
#1566104

Please cancel my order with Order #207430456340220. I ordered the wrong items but there is no option for cancel. Thank you.

Anonymous
#1565037

I want to cancel my order #207307844421263

Mordecaijet
#1562835

Lazada, ang daming gustong mag cancel ng orders samantalang yon orders ko di mag checkout. Ba't ganon?

ito ang laging nag aappear pag click ko ang check out: Sorry, something went wrong on our side.

Please go back to cart and proceed to checkout TRY AGAIN Existing and functioning pa ba Lazada? or existing and malfunctioning na?

Mordecaijet
to HiddenBarnOwl #1562847

I can't give any order # cause orders won't checkout so please message me here and tell me to whom I should give my email account . Please yon authorized representative lang ng lazada at yon makakaayos ng technical problem ng website ninyo.

Anonymous
#1562053

and also this: 207035272404196 because I just acccidentally checked all this out ....

Anonymous
#1562049

I want to cancel my order please. Here is my order number: 207005622704196

Anonymous
#1540718

i want to cancel my order #205223104934425 because i accidentally ordered it. Im frustrated because i cant cancel it, please cancel it or else i will not pay.

Anonymous
#1534166

Please cancel this Order #204722424630891 right now please cancel it.

Anonymous
#1512316

Adalia GarciaTo whom it may concern i want to cencell those items i order becouse i did not order those items i dont know who use my name or account and i dont have money to pay those all the amount 34,417.00 sorry maam/sir please cancell #20338237060632 i hope u understand thank .

Anonymous
#1470529

I want to cancel package 1 from order #20130323883871 I ordered the wrong item. even if it arrives at my house I wont pay for it.

I hope you cancel it as soon as possible.I already tried to contact your customer service but they wont answer. JUST CANCEL IT.

Anonymous
#1469240

i want to cancel order #201113259195279. because it is not the item that i want to buy. thank you.

marklouie050890_11
#1422054

I want to cancel my order

H4 bulb 2pcs

#318581593

Thank you!

marklouie050890_11
to marklouie050890_11 #1422059

Ndi po kc macancel ung order sa page nyo ... sana macancel nyo dn po agad kc bka dumating sa haws ko yan ..

ndi kpo bbyaran! May iba po kc aq. Nakita na mas mura at maganda..

sana maayos po ntin ito.

Thank you !

LazadaPH
#1413251

Hi Sir/Madam, we are trying to call you several times but line's unattended. We have recently reviewed that your request for cancellation has been processed.

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

LazadaPH
#1411116

Hi Sir/Madam,

Good day!

May we know your order number for us to check the status of your order?

For further assistance, you may contact us through this link www.lazada.com.ph/contact. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays.

Regards!

Anonymous
to LazadaPH #1518688

Hello i want to cancel my order..wrong order and i cannot even cancel it..order# 203538450183322

FlamboyantPerch952
to LazadaPH #1534188

Order#204638535526700 .. i want to cancel my order ..

that's not what i want that's wrong order! Please cancel it now

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