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Update by user Jun 04, 2020
Company fixed issue and I have been provided with full refund
Update by user May 27, 2020
NO EMAIL AND CHAT DOESN'T WORK. YOU NEED TO CALL THEM FOR THEM TO REACH LAZADA. IT'S SUCKS!!!
Original review posted by user May 27, 2020
The item I receive is supposed to be in 3.5mm male to 3.5mm as per said in the advertisement but what I receive is 3.5mm male to 2.5mm and it's on color Yellow instead of Black. The store sent me a wrong item and if you're gonna require me to send this item, that will be difficult for me since we have this kind of pandemic situation and that's a hassle for me since this is the store's fault and…
User's recommendation: use SHOPEE instead! They have a great Customer Service!!!
Monetary Loss: $11.
Preferred solution: Full refund.
Lazada Philippines Pros: Prompt delivery.
Lazada Philippines Cons: Inability to provide customer service, Not as described, Voucher system credit only no refunds.